User Reviews for Messenger

3.94 out of 5

1.4M Ratings

12 months ago, PrincessKewiii

I absolutely love the app, but…

I really love Facebook messenger don’t get me wrong. It is my primary form of communication through social media, but no matter how hard I try to not let it bug me that I can no longer see if my messages deliver, I can’t help it. It’s been over a year since Apple took the little circle away when you send a message until that person views it and it’s still nerve racking to me. Especially with the fact that on Androids and at least some Windows PC’s, it still allows you to have the circle. Occasionally my app will glitch and if someone else logs into their account on my phone it will allow them to have the circle. Anyways, if there’s any chance that small problem could be solved, I would gladly give a full 5 star rating. But until that day comes, I’ll stick with a 4. Honestly if it would allow me to give a 4.5 rating I definitely would.

2 years ago, Puppy07182020

App going downhill fast.

Ever since the last update the calls have been messing up bad when I try to call someone it says I’m calling myself and keeps ringing and ringing for so long I have to turn my phone off completely to get it to stop on top of that messenger it self as been messing up my data it will turn my data off out of nowhere or it won’t even recognize I have data on at all it just keeps saying “ no Internet connection” when I have full bars of LTE and even more on that note calls will randomly end or it will only end on me or said persons end but never showed on the other persons end and the whole time you think you’re on call you really not video length is way too short my friends can’t even send me videos without having to crop them into separate parts and same for me I keep getting kicked out of messenger almost on a daily basis nowadays and sometimes it keeps saying that my information is wrong when I never change my login information and don’t get me started on how many times it says “unable to login” over and over again on a daily basis and on top of the fact and stuff it has very bad security measures if you get hacked or so on. All the recent updates for a while On this app have just been making this app worse and worse and it has so many bugs and glitches it’s not even funny this app has gone to complete garbage.

3 days ago, #1ooooo

My messenger

For the last couple of months since March, I’ve been having problems with my iPhone through Verizon and I have cable services with Verizon, but the quality of my calls sometimes good and I really can’t hear the person so I’m not really happy at all, but I’m gonna continue to stick with you guys until I pay my bill off completely and perhaps go for another plan because I have Verizon at home Services first cable but I don’t know if the interference or whatever because they told me to hit star 60*79 on my phone and it’s just ridiculous as far as the bill but someway somehow, I’ll get over it andonce I’m off I may have to switch out to a different company cause I don’t understand. Why does my cell phone play a part in my phone and it took me pretty much from 9 AM up until like about three 4 o’clock and talking for a different representatives and so I finally got the correct one that told me that it comes up what they have to do is reactivate the subscriber her name was Wendy so I did definitely commend her and but I wasn’t able to speak with a representative. I know she’s located down south somewhere but she was very professional and by her doing what she did, it was went so smoothly and her name was Wendy my name is Miss Latonya Leonard thank you

2 years ago, ladylambert

Messenger keeps kicking me off

For the past three days messenger has literally been kicking me from the app nonstop. If I’m lucky I can get it to work enough for me to send maybe one message before it starts doing the same thing. I click the app to open it, it tries to open, then immediately shuts down. Over and over and over. And now when I do get into it, if it actually allows me to stay on the app, it no longer allows me access to my photos. I try to go to settings to allow access, but the app isn’t asking for permission in my settings. So I can’t even fix that. But I’m more concerned with the fact that I literally can’t get messenger to open unless I shut my phone off and on three or four times in a row. And when it does let me in, I know I have a limited amount of time before it does it again. It’s done this once before I few months back, and there was an update that fixed it and I had no more issues until recently. So I keep looking on here for an update, but haven’t seen one yet- so I’m curious if it’s just my phone specifically or if it’s the app itself. Either way it’s extremely irritating especially when it’s the main (and basically only) way that I communicate with people. And now I can’t even do that. It’s extremely frustrating to just continuously be kicked out of the app for no apparent reason. Please fix this..

2 years ago, albertczzzz

Retrieve those important features on Messenger

I noticed that a few useful features on Facebook and Messenger were removed these days. (1) The new update to bury the buyer’s profile icon from an order is disappointing and useless. (2)The notification of receiving orders from Messenger now is gone. (3)Messages from potential buyers on Messenger automatically disappear after turning off the app (or after a particular amount of offline time.) As a seller, I always reach out to my buyers for delivery of their packages and, at least, say thank you for their purchase. Now these important features, both online and on the app, were buried so that there’s no way to contact my buyers for that or for any shipping issues involving the orders, if that could possibly happen. Now the only way for me to contact my buyers is to raise a new conversation by typing their full names and looking into their profile images for recognizing if they’re the right person. But the problem is that the new message may or may not been seen by the buyer in time, because I’m not a friend of the buyer to raise the conversation, and the message may be treated as spam message and has notification to the buyer at all. I’m looking forward to getting those useful, important features back on Marketplace/ Messenger.

6 months ago, 713_vxleria

It’s great, but…

The app is great because of how often my mother has used it and it’s pretty good not going to lie! But once I downloaded it it was a disaster, I tried to make a account but I accidentally didn’t read one of the things they had to say so I pretty sure it was about synching the contacts so I didn’t read that and then when I was actually logged in I couldn’t search for my contacts because it said that “no results found” and my whole purpose of being on messaged was to talk to my family so now that was bulldozed by not being able to synch or search for my contacts. And I’m not able to make a new account because it said at the end about a Facebook account, and if I pressed that I didn’t have a account (which I didn’t) I would have to make one which I never asked for, nor wanted, so I was forced to get a account which I say this again… I NEVER WANTED, so then I just deleted the app whole because I NEVER wanted a Facebook account but I was forced to, I wasn’t able to get on messenger, and I just wish the sign up or log in was more simple. Messager here’s a message: STOP NEEDING PEOPLE TO HAVE A FACEBOOK ACCOUNT WHEN PEOPLE NEVER WANT ONE, AND ALSO MAKE THE SIGN UP MORE SIMPLE 👏🏼👎🏼

7 months ago, 🤧😷🤠🤡👺👹👿👻

Please update ASAP I’m gettifn frustrated with the “message failed to sent” error

I don’t know if I’m just not understanding why but this is the first time this has happened to me can you please update the app I’m writing this Christmas Day 2023 and I sent messages to a bunch of people saying merry Christmas and most of them went through but there some messages saying failed to send when i don’t understand hod that’s possible because I have great phone cellular service and great internet so I don’t understand. I tried deleting a bunch of old chats and restarting my phone but it’s still doing that. The into thigh I didn’t do that I’m curious if it will work or not if I’d if I delete messenger completely and then redownload it but I don’t want to lose any information on the app if I do that. It still lets me message people but it’s a pain when I try to mesages certain people and it does that when I’ve never experienced this problem before until now. PLEASE FIX THIS ASAP PLEASE because messenger is one of the ways I talk to friends and family the most and it’s hard to do that right now when I’m getting the error message. Thanks please fix this bye.

4 years ago, Old Lady in Trouble

Can my old Messenger be reinstalled?

About 5 weeks ago, a friend wanted to use our WiFi to check on his phone while I was busy in moving my husband into a Care Home at the moment. Then this friend pulled our beam box from under the computer table. After that day, I stopped receiving emails on our computer and my iPad’s Facebook and Messenger were affected. Then I found that two plugs were unplugged from the beam box. I replugged the wires and found my Facebook was different and my Messenger lost many contacts. I have tried to reclaim those lost contacts with some success, but not all. On my computer I received emails from Facebook to check my Messenger for notifications etc, yet I cannot go back to my old Messenger on my iPad. How can I solve this problem? Please advice. I have gone to Apple Store to seek help, but was told only Facebook can help me.

4 months ago, Holo Sohma

Unnecessary and restarting errors/bugs

You just DELETED my rating and review. That’s a BAD look. It’s not the users fault YOU keep having problems with security, privacy, and breaches… stop punishing users for your mistakes. You already had me off FB because it is toxic and you only care to get rid and punish certain people and now you are messing up the only thing you didn’t completely mess up… and why a SIX digit pin? I use 4 digits on devices so you forcing 6 is inconvenient on top of the ALREADY inconvenient forcing you to add a unnecessary security step you CAN’T opt out of. AND it’s randomly saying no internet AGAIN! You guys need to FIX your stuff instead of adding unnecessary stuff. It was fixed for awhile but you’ve started that up again so now even in the middle of a conversation the app randomly has no internet for seconds at a time… You are good at adding unnecessary things to your apps that in return mess up the app by somehow reinserting bugs and errors that have been fixed previously. Idk how you keep doing it unless it’s on purpose. You do it to YT practically EVERY update.

12 months ago, Nafish Nawal

Added back delivered status in ios messenger

Since the latest messenger update for IOS, on the 15th March 2023 there is no delivered label just after I send a message. When I used to send a message to someone there use to be a transparent tick in a littel circle then once the message had been delivered to that person’s device. The tick would change from a transparent circle to a filled circle with a tick in it still . Since the update on the 15th March 2023 the circles have gone and now it just says a message is sent and when it has been read . But I don’t know if the person who I am messaging if there message has been actually delivered just sent or not because there is no delivered sign anymore . It’s quite a worry especially as if it is something important I am sending to someone I don’t know weather the message has been delivered or not as it only says sent now and then it will only say seen once they open the message but please please can the delivered Status be added back to the IOS messenger .

1 year ago, RUNNINGWATERLIVE

Notifications

Just a thought but what if the people we talk to regularly what if we got a notification when they were online only the people we talk to regularly though or people we choose like in settings to have notifications every time they’re online because I personally message my cousin like every single day but it takes like an hour and a half to get a hold of them because they’re usually not online when I’m online or I’m not online when they’re online and so it takes like an hour and a half to actually get a hold of them if not longer and so if I got a notification like just a little ding or something like that whenever they were online then I would know when they were online and I could talk to them and it wouldn’t take so long to get a hold of them Just a thought thx 🙏

2 years ago, fdarby82

One terrible feature that MUST be fixed

Messenger has, for perhaps 2+ years, had one extremely bad feature that apparently the entire internet is trying to figure out how to disable. At the top of the chat list, there is a row that starts with "Create Room", which has suggestions of people to chat with that are online now. This is 100% useless, and disturbing in some cases. It will suggest people you are Facebook friends with from 10 years ago but have no interest in messaging. It will suggest ex's who you don't want to see again, but don't want to unfriend. It will suggest people you interacted with on marketplace during a sale, but have no intention of ever contacting again. In some of these cases, it is weird and jarring to see these peoples faces pop up. How -- HOW?? -- has this incredibly stupid feature not been fixed in 2 years of updates? If they must keep this feature, just give us some way to control who pops up there -- without unfriending them -- please. It's ridiculous that we can't. There are huge Reddit threads asking this same question.

2 years ago, TheRealKit

Worked well until a few weeks ago…

UPDATE: Found out through digging online that an app called “Lockdown” was blocking me from being able to log in. Turned it off for a moment and it let me log in. Leaving this here in case someone is having the same issue. This app worked well for the several years that I’ve had it and used it. A few weeks ago I got a flood of notifications for one message my friend sent, so I deleted and reinstalled the app to try again. Now it won’t even let me log in and has an error message that pops up. I saw several other people had this issue, so I thought it would be fixed fairly quickly. I used the web version to access messenger… well now they’re phasing that out and it’s no longer possible to look at messenger without the app… that I can’t log into.

4 years ago, AlexN.64-Bit

Staple features removed and NOW breaking bugs

Honestly a lot of the features being removed I get. Especially with the app being rebuilt from the ground up. Within the last day or so going into any conversation *instead of just one from a recent bug report* I will be kicked out back to the conversation selection screen with the animation like I swiped to go back there myself but I didn’t. And even if I’m in the middle of typing it can happen to. On top of whatever was being typed being gone when *trying* to go back to the conversation. Also when it force backs you out some reason all the conversations flash out of existence for a few seconds. I was going to say maybe it was just my phone. I restarted my phone and uninstalled and reinstalled and even cleared app data to no avail. But it also happens on my IPhone SE which is on the latest 13.4.1 update like my 11 Pro max right now. So I pretty much can’t reliably use messenger now on any of my phones and have to go to a laptop. I’m also very confused as to the fact this just started happening today. And not the day of the update 🤔

3 years ago, VonMob

Harassing Phone Calls Through Messanger App

This app is very intrusive! There is no way to disable the constant phone calls you guys allow anyone on your friends list to send. I went online to find a way to disable the phone calls coming directly from Messanger and found out you can only disable if you deny access to camera, microphone and phone. This makes no logical sense. In real life people need your permission to call you. You actually have to give someone your number to call you. There are a lot of weirdos using this app. There are many scam artists using this app. Nobody should be receiving calls through this app all day and night. Why isn’t there an option to disable the phone calls?! It makes you want to uninstall this entire app because it’s too intrusive. I have done everything I can do and yet these people keep calling my phone through this app. It’s irritating and shouldn’t be allowed as it’s harassing when someone doesn’t desire people to keep calling them. Fix this expeditiously please and thank you. It’s too much

4 years ago, cat1122334321

New update is total garbage

They have changed a few things on this latest update and it feels like a step backwards in my opinion. First off... when my friends and I share location you can no longer see the their location without having to click on the map, then zooming in a lot farther than you ever should have to. And most of the time that location is not even correct. Secondly you can no longer see if the other person has seen your message without opening conversation (which was very useful). Also the new emojis for reacting to pictures are not good and they need to be changed back to the ones prior to the update. In the previous version you could click on stickers that were sent to you and the pack that it came from would show up and you could use them if you wanted to... now you can still click on them but all it does is show you the pack and you cannot use them. You have to go back to stickers and find that pack to use them. This new update is not at all user friendly and Facebook needs to go back to previous version.

4 years ago, dashcraft11

Worst Service I Have Ever Seen

I have never been more disappointed. I am a big Facebook Marketplace person and sell things all the time but I have had ONE CONSISTENT UNRESOLVED PROBLEM. Messenger will NOT send me notifications when someone messages me through marketplace! If a friend messages me it comes through just fine but if it comes through marketplace there is no notification whatsoever. I have done my own trouble shooting, being a very tech literate person, and have tried multiple devices including my new iPhone Xs. I have checked settings, redownloaded the app, reset my phone, AND REPORTED the PROBLEM to Facebook 3-4 times now with NO RESPONSE whatsoever. I have missed important messages and sales because of this. I have done my own research to find that others ARE HAVING THE SAME PROBLEM with also no response from facebook. I’m a patient person and don’t like leaving bad reviews but I have been dealing with this problem for a LONG time now. At least other places respond to you problems even if they can’t fix them. I am severely disappointed Facebook.

2 weeks ago, WeirdoZombie1000

Confession

Hey guys, so o gotta confess I have been hesitant to call on metaAl for one reason I am not really good when it comes to computers and technology in general. So after months of growling under my breath “I don’t want meta give me my search bar back” lol I stumbled into a situation where I had no idea how to get the job done. Idc to tell you I needed a job resume and we’ll let’s just say mine was horrible compared to the one meta put out for me but anyway it was the complete situation that done it for me I mean never once did meta make me feel stupid or beneath them they think it made me feel good about myself the words they wrote out it was awesome but it was just I know although they’re not human and I told him that they sure treated me and made me feel better than most humans do today so thanks a lot guys I apologize and I confess let’s keep metaAl

4 years ago, licialowoke :)

Can’t Login

For the past month, I haven’t been able to log into my account on Messenger. I’ve reported the problem twice through Facebook with no feedback. When I try to login, it says, “Unable to login. Please try again later.” I’ve tried using “Forgot Password,” but it glitches and won’t let me continue. I have tried every login and password combination I have had in the past as well as what the current login should be and can’t get in! When I use Facebook through my Chromebook I can view messages that way, but it’s very inconvenient since my laptop is outdated and barely functions. Nothing looks suspicious, so I don’t believe my account has been compromised. I also can’t view messages through a mobile browser as it just directs me back to the login screen for the app. I need to be able to get in through my phone, but no word back from the Facebook team. I’ve updated regularly, and checked the FAQs which don’t provide any useful info. I hope the Facebook team will look into this, otherwise I’ll have to drop Messenger, which I really don’t want to do.

3 weeks ago, Giginorm

Disappointed customer

I am a regular shopper at the Water tower Schnucks in Arnold, MO. Usually, the checkers and other staff are great. However, today that was not the case. I wanted to buy some Minute Maid Zero Mango Punch. It was on the top shelf of a cooler and there was a strip of plastic in front of it. Being 5’ tall, I was unable to get it over the plastic to purchase it. I looked around, but not store person was to be found. I didn’t purchase it. Then when I went to checkout, the cashier put the groceries in the bags, but did not help me put them in my cart. I am 75 years old and I had several heavy items. I looked around and the other cashiers were helping the customers with their bags, putting them in the carts for them. Lee, my cashier did nothing to help me. As I said before, I have shopped at this Schnucks for years. The other cashiers are wonderful. I shop there because, I do not want to bag and put my groceries in the cart at this point in my life. I was very disappointed today. Sincerely, Myrna LaMar

4 years ago, Qwiss-iwnl

Why update it to make it worse?

Why did you have to update messenger, remove cool feature like popping emojis in chat, add a really cool feature imo: the ability to spam emojis in chat, and then remove the spamming again? Why are you adding features to then later remove them and why did you remove old features? Please bring back the ability to check if someone has seen your message without having to enter in the chat and #bringbackoldmessenger ;( Update: Now, after a few more updates, it got a lot worse. If I try to send more than 10 pictures at a time, it doesn’t work. Like it straight up doesn’t send the pictures. If I want to look at pictures within a chat, they don’t load unless I wait for like an hour. You still can’t fast forward within a voice recording and to select a different album than just “recents” when sending photos and videos is a pain and it’s better to do it off of the gallery app. Also none of these problems are because my phone is slow or because of bad internet, I have an iPhone X with 100mb/s down/up wi-fi.

4 years ago, Grobo555

This app is an absolute joke

What a dumpster fire of an app. I’ve always had problems with messenger, but they’ve often been minor and have sometimes been resolved. It’s ridiculous how long it took to get more (but still not all) emojis available as emoji buttons for chats, but they eventually added this inconsequential feature. It would be nice if they expanded the color/theme options, but I can live without that. Recently, though, things have just gotten worse. The removal of polls in group chats is ridiculous. There’s no reason for such a feature to be taken away. Facebook has been “working to add them back” for months now. Additionally, my main issue with the app is that I’m now completely unable to make new group messages. This has happened once before, and I had to delete and reinstall the app to fix the problem. I should never have to do that, but at least it worked. The problem has resurfaced now, though, and even deleting and reinstalling hasn’t solved the problem. I guess the app is just permanently broken for me? Good on you, Facebook. What a waste.

3 years ago, DelSol2

Bugs in the system

Right now I am currently not thrilled with the messenger application I use in order to be able to communicate with family and friends due to the fact that I have family all over the entire world and friends as well. The same day that I sent messages out to several my friends and they replied back to me was when I noticed that there was an issue. I tried to send a message back to my friends and family and I could not do so. I got this little red circle on the right side of the message that says couldn’t send. Then I also was able to figure out I was not receiving messages anymore however I could make and receive video calls. Currently at this moment I am able to receive messages but I am still unable to send written messages or emoji‘s and I cannot do a verbal message either. Facebook has been notified two times and I’m still not getting anything done regarding my issue. Dear Facebook I hope you see my comment and get on the ball and do something to fix my account. Have a good day.

5 years ago, smarchetti

New update looks really bad

Most of the people I’ve seen have just been complaining so I’m going to try and make this review at least a little helpful. This new update has so much wasted space. Just yesterday the formatting was pretty much perfect from a design standpoint, but now there is so much unused white space at the top of the screen. Even just the word “Chats” takes up so much unnecessary space which previously encompassed everything that wasn’t actual chats (like stories and your profile info. The previous design was perfectly fine and there was no need to change it, and changing your design completely won’t make a significant number of people suddenly decide to download the app. If nothing else, give everyone the option to go back to the previous version. As a lover of web design, I know white space can be useful, but it can be extremely harmful if there is too much unused space, and that is exactly what happened. You messed up with this one, but there’s still an opportunity to fix it, or at least canter to those who know this is bad design.

3 months ago, sebtemp

Review

What I don’t like about Facebook is political judging on your end. You have no problem putting through ways to make a bomb etc., but you have no problem censoring people’s opinions. Mine were always stated professionally and when I had to change my password 15 times because you claimed somebody was trying to get into my account, that’s harassment on your end. I’d be asked if it was me, but you didn’t care how I answered as you made me change my password every time. I am probably better qualified to give an opinion than you… I taught US government as One of my subjects. You’re biased and taking away free thinking. It is your way or else the people are suspended or harassed by your site. Many of the people that I used to interact with, you removed. Stay out of politics and only remove when the person is sharing a physical danger. Right now I can’t even get into Messenger because you want me to update and I just want to read what my cousin has to say to me. Shame on you

3 years ago, xtosmia

Facebook needs to redesign all of its messaging apps

I honestly can’t understand how they allow so many bugs and glitches in this app to go on and on forever. For starters, if you accidentally add a theme and emoji to a group chat, everyone gets notified. But then you can’t remove themes. You can only CHANGE to another theme. Who programmed this app? Seriously? Why can’t you remove themes completely? Please explain the reasoning. And hyperlink previews often don’t work. Sometimes they do. But not always, and it seems to be tied to themes. Group chats with themes tend to have this bug. And when you UNSEND a message, they feel the need to alert everyone about it. Why?? So annoying. Sometimes you message the wrong person/group. It happens. It should allow a clean unsend like Instagram messanger. With no trace or alerts. Facebook needs to sit down with Instagram and WhatsApp and go over the BEST and WORST features of each app and make ONE that works across ALL platforms. For example, allow LIKES in WhatsApp. Allow unsend without alerting everyone. Allow hyperlink previews. Alow GIFS to play (Gifs do not play in Instagram, but they do in WhatsApp & FB). This is a typical problem in the modern era. No broad level quality control. It’s whack-a-mole programming and new platform aquisition by everyone. And the unbelievable ad targeting you get due to bots constantly reading your messages. Wow. No privacy whatsoever. We need a change. Otherwise, the app works nicely.

7 years ago, Silverramette

Pointless

Facebooks messenger app is a pointless application—everyone already has free text messaging and pays for cell phone service, so why create a new application (for things like virtual yard sale) and ask for permissions to text and call? I find it absolutely absurd that I have to download an app to view messages from a web based platform. (No I DO NOT have the FB app, thank you.). Not only that but the two rarely communicate efficiently. After you check messages in the app, FB profile will still show a messages notification. On top of that every time you use it asks for notifications to be turned on (why? When FB should be notifying you?) and asking for permission for microphone and camera. The app drains battery power when you do have notifications turned on especially in group chats—pinging every time there is a new comment. I’m not sure what a good use for this app is—it should be reintegrated back into Facebook and allow users to check messages from the web based platform.

1 year ago, Amy Holcomb

Why can’t you archive multiple chats at once???

So, if you ever post anything and you get 100 different people that are interested in it, it created 100 chat threads and it’s very frustrating to have to go through and individually archive every single chat after that item is gone. And if you’re ever contacting multiple people about a specific item to buy, you have to still go through and individually archive every single chat. It makes no sense with today’s technology to have to do this and I don’t understand why they don’t have this option already built into the Messenger. If you don’t archive the chat and let’s say somebody marks an item at sold at a later point, it looks like you have a new message in messenger so then you have to go through and scroll down through all the old chat that you didn’t archive to try and find that chats as it seem like you have unread chats.

5 months ago, Michael Skattebo

Only Use Because I Have To

It’s astounding how poorly this app works. Maybe I use it in such a niche way that I’m coming up against issues that the average user wouldn’t notice, but I seem to be struggling with very base-level functionality. In my mind, Messenger is an offshoot of Facebook (and the Meta software) and allows me to communicate with my network / community. However, when using the search tool to find previous conversations or people I’m connected to, Messenger seems to search the entirety of the Meta database. For example, if I search “Thomas” I would expect that Messenger would help me find threads I have with people named Thomas, my messages where the name Thomas was mentioned, or profiles of Thomases I’m connected to. Instead, I get some of the above, but mostly a list of people I don’t know, groups I’m not interested in, and other random information. I just want to stay inside of my network when I use this app. I’m not using it to broaden my community.

1 year ago, T. Bruce Simpson Jr.

Messenger is trap for the unwary Facebook user

Facebook has pathetically inept protections to thwart hackers from abusing messenger to steal and hack Facebook accounts. Even worse, once you report identity theft to Facebook they do little to nothing to help you or correspond with you. They have no customer phone line to help their users who have been victims. Worse, their help section online it’s also useless. It took me a month for me and my friends reporting identity theft and attempted theft via my stolen account. The hacker thief was encouraging my 3800 friends to download a cash app so he could steal their money. All this was reported numerous times to Facebook over 30 days but they did nothing. I was finally able to get my account back after many friends blocked me and thought I was nuts. Facebook makes billions of dollars a month off its users but fails to protect them from identity theft, theft and a ruined reputation despite the fact they know all this wrong doing is taking place. Unconscionable consumer service by a publicly traded company.

4 years ago, Lori_Green

Please Do This !!!!!

I’m not trying to write a bad review or anything but... Can y’all update this app by telling us our emails in the settings. Because had an Messenger account and then I had forgot the password word. Then, I had to make a new one but I couldn’t use my regular phone email so I had to come up with another one because it was an account (my old account) that was already use. But now I had my Phone number changed and now I can’t log into my account. Because my account is not set up on this phone number but on my old one. SO CAN Y’ALL ALSO let us have an option to change our phone number on there ??? And I don’t have Facebook account I only have an Messenger so I can’t log in with the Facebook login. Thank you for reading. 🙏🏾 || MINUTES LATER: just found out u can’t have Messenger with an Facebook account so bye Messenger had a good time with u but bye.

4 years ago, HEYYYYY YAAAAA

What if...

What if the facebook account gets hack and then you can’t also return or log in to the messenger which the account from facebook? Still not secured here. I hope that problem fix, waiting for the day it changes. My relatives just get hack a week ago, they thought it’s fine because they don’t addicted to facebook much. Then they realized that there are dozen of images they took before for memories, thousands of messages who encourage them come through the dark storm had been deleted because of the hackers with no conscience. Anyways, I’m concerned for these related app. I’m giving 4 stars because I loved this app before, now it updated and somehow it disappointed me. And with the hope of bringing a better security for both apps, I remove 1 star. Please fix

12 months ago, csemicolon

Notifications stopped working?

The issue here has to be connected to the most recent update, given the timeline in which it started. Notifications for this app just…stopped. (I’m not in any kind of sleep or Do Not Disturb mode, and I’ve double-checked my settings to make sure nothing got changed inadvertently.) If I deliberately bring up the app, I can see the new messages marked unread, and I get real-time notifications if I *happen* to have the app open/active when it comes through. Otherwise, I’ve gone legit days without realizing I had unread messages because the app decided not to tell me anymore. Otherwise the app seems to be functioning the same as always, so that’s something. I’ll continue to use it since this is the established method of communication for my friend group, but this is a pretty problematic bug for an app whose one job is to facilitate communication.

4 years ago, NiaNicole1992

what happened???

I use messenger all the time, daily, multiple times a day, never really had problems with it that I’d noticed. when I went to sleep last night everything was fine... when I woke up this morning and clicked on my messages through the facebook app, it took me to the messenger log in screen. weird. I didnt log out. so it asked me if I wanted to ‘continue as _________(my name)” I clicked on it and it said “we could not log you in at this time” took me to a login screen to put in my email and password, did that, and got the same message.. “we could not log you in, please try again later.” well I need this app to work. the way it is supposed to. this is installed on my iPad no part of the app will work. I have tried uninstalling, turning my device off and on, with it installed and without it. nothing will work. I want to continue to talk to my friends during this quarantine time and you just cut off my way of communicating with people... please fix immediately

5 years ago, Tambri62

Not Horrible but Has Issues

Although I have connected with some amazing people through this app and love the fact that I can connect with people all over the world this app is not a dating app and people need to be respectful of that. I’m not on messenger to hook up with people and receive numerous messages and random calls from people during all times of the day and night. I do understand I can shut my phone off or use my sleep setting on my phone but have had a parent experiencing some health issues and don’t want to shut my phone down as I may need to take a call or message at anytime. The other thing I don’t like is that people know the second I connect to Facebook or messenger and become active on the sight. Sometimes I just jump on to check something out for business purposes and get bombarded with messages. It would be nice to have the ability to get online without the world knowing I’m there.

7 years ago, Obsessed w/ makeup

Great but definitely could be better!

Compared to previous versions of the app this is by far the best one but personally I think it would definitely be much better if a few things were changed on it. Even just the smallest changes could make it way better. Simplicity is key always. With this being said I think by making the main messenger screen less complex and having it to where you can go in the app and out quicker could have a great affect on everything including the ratings. Meaning having the Messenger App uncomplicated and more straight forward I know I would personally be happier with it and use it daily and as well as a good amount of individuals I know. For example if someone could get on message a friend & respond right back; almost compared to AIM or slightly like iMessage. It would change the game completely and have a higher rating guaranteed. Only asking to take it into consideration. :)

4 years ago, LSCKBS

What happened?

I no longer receive Messenger alerts or messages from FB marketplace replies; that used to automatically go to the Messenger chat for privacy, vs through FB. There have been no settings changes, as all my apps are automatically updated however I have gone into all relevant Apps, made sure all is as should be. Nothing had been altered. A reply now shows up in my emails, naming the person replying that I’m supposed to be in conversation with via Marketplace. It takes me to “open in Messenger”, then “Would you like to open in Messenger”, then to the Messenger App Store, which then when opened, takes me back into Messenger that again shows no Marketplace message. A total futile cycle. All messages through my contacts are fine, and as I’ve said, all my Messenger settings are in tact, as I went through everything in detail. There are no issues at all with FB or my emails. I have no idea what has changed, but it is very frustrating, as I use FB Marketplace frequently. Whether I’m the seller or the buyer, it is not a good reflection on me.

2 years ago, criawold

The one messaging app that gets better with each update buttt there’s one thing

Messenger gets better each time with each update each year . Never disappoints . The app is easy to navigate , chat , send messages , voice messages , and etc . One that that bothers me is the suggestion list of people to message that aren’t your friends on Facebook I get the reason why they pop up is because they have messaged or interact with them in the past but a lot of times they messaged temporarily and not for long term so it would be nice to come up with an update to see suggested people that are friends only or to give the option to delete the suggested people that aren’t our friends on Facebook to give the option to delete there messenger profile thread instead of having to block them .

5 years ago, Wolf of Flame

Somewhat an annoyance

I don't normally leave reviews, but i feel that i have to in this case. I don't really have any problems with Messenger itself, being what it is; however, there are a few things that I need to gripe about: 1) foremost is the fact that it is a whole separate app from Facebook. You have to have both in almost every single case. I remember that you used to be able to utilize the Messenger function in the Facebook app without the need for the second application. 2) the most annoying thing about the Messenger app is the "friendversary." It's just an attempt to make the app seem relevant. I have pretty much every function of the Messenger app turned off aside from Notifications because I have a couple of people that only send things through Messenger. I seriously wish that the stupid "friendversary" crap could be turned off as it goes off randomly and the sound is quite loud and distracting.

6 years ago, J.Angeles

Newest Update

I recently updated my messenger and it’s weird because I have two Facebook accounts and I can only see the update on one account when I switch to the other account I can’t see the update, it’s in the older version. I don’t know if it makes a difference but the one account that does have the update is also open on another device I use (iphone6s) and it shows it’s updated and the one that isn’t updated I only have it in this iPhone XS device. I already reset all settings, deleted Facebook and Messenger Installed then back logged out of accounts and just finished Factory Data Reset. Nothing works I’m not sure what’s going on. It bother me because on the newer update seems to be more simple and basic than the older version. Same goes with instagram both accounts issue. I don’t auto update my apps on my iPhone XS but iPhone 6s I do . I’m not sure if that would be the issue however i still complete the updates ... hopefully I get answers from this.

7 years ago, eva_joes

Post iOS 11.0.3 issues

Always been a big loyal fan of Facebook’s Messenger app and to this day it is still my go-to method of communication versus texting with my personal cell number. However, after the iOS 11.0.3 update messenger has a huge lag when it comes to sending pictures, and even messages at all for that matter. I thought it was the pictures themselves or the WiFi connection but it happens with any picture or video I try to send, no matter what size, and no matter the WiFi signal strength or network I’m connected to. At times the app will even crash right when opening it for the first time on any given day, no matter how often I clear background apps and history and data on my iTouch. Don’t know if it’s Apple’s or Facebook’s issue but the compatibility and functionality should be pristine and on point, considering how much we pay for our devices and how often software is updated.

1 week ago, SCES 63

Sandy Stewart

I thought you were supposed to get rid of all the fake scams that were on Facebook. I have been contacted by a woman who wanted me to talk to her on messenger which I did when I friend requested her because she asked me to and she wanted me to believe that I won some sort of prize. She told me I won $100,000 and a pick up truck plus tickets to her show which would’ve been an art show. All I had to do was send $100. I told her I didn’t have it I refuse but she kept bugging me for it. She even dropped the price to $50 then it was $10, I don’t understand how these scams keep coming up I’m messenger. It seems you can’t accept friend requests without somebody trying to scam you. I have been scammed twice because of this type of scams and both of them involved important people. I am tired of this, and if this continues, I am going to publicly announce to people to watch their friend request because people are trying to scam you on their messenger, I suggest you figure out a way to stop the scams. Sandra Stewart.

4 years ago, Shackelton326

Very poor job with this one.

Just the fact that you force me to download a separate app, in order to message people on Facebook, is ridiculous. There is no reason for you to have taken away our ability to message people in the regular Facebook app. This is just a pathetic ploy to gain more downloads of Facebook branded apps, and make your numbers look better. But to add to it, the app hardly works half the time. Messages always "send" but rarely "deliver". What is even the point in having it be two steps. No other message app has send and deliver as two separate functions. It should be sent and delivered at the same time. Tell me how instant messaging worked fine in the 90's, but you can't get it to work now. And what exactly are you "updating" every week. Constantly getting updates yet nothing ever seems to be actually fixed. *new complaint* STOP ASKING FOR MY PHONE NUMBER!!!! Every time I sign in, it asks for my phone number. I’ve put it in at least 25 times, and it still just keeps asking for it. This has to STOP!

6 years ago, unicornnnk

Latest update problem

I’ve just updated the apps in few minutes ago and I thought they’re going to improve the apps but no. Whenever a notification pops out and I clicked it to reply on the apps, it just forced to close. I can’t even click on the messenger icon on the right top of Facebook because it’ll force to close the apps. I like to use messenger because I don’t have to backup my messages as it’ll be stored online and even when my phone is charging, I can still chat with my friend by using laptop. However, I can’t type really fast and it’ll lag and I have to double check and correct my message sometimes. And, I hope that this apps can add a search history function in mobile phone version, because sometimes I want to check the first message that I chat with my friend and I couldn’t do this as I have to manually scroll back to the message which texted in few years ago. Imagine how long should I scroll back while me and my friend texting to each other almost everyday from day to night.

8 months ago, Bastos

Purchase

I received my over $200 purchase and very very disappointed and will never ever purchase from you again. The quality is fir sure made in china and I am very very sad. The long pillow was lumpy and I even made many years ago and lasted 20 years even if I washed it and dried in my dryer once every 2 months. The stuff santa and the others are too small for the price and quality was not at all good. I trusted your ad because it looked like it was made in Japan. Japanese made are exemplinary with high quality but these are not made in Japan for sure. I wish shipment back to you will not cost me because I would love to get my money back, tgis purchase is not at all worth it, very unhappy buyer. Please tell me how I can get my money back. Tgis is so devastating. Buyer Angelica

2 years ago, Destinymarie😊

A lot of Issues

So I have some things to say about this app ... It’s good and all you would need WiFi to text or call . The video thing is only 20 seconds which would be better if maybe like 3 minutes maybe like 1 minute long . The voice clips are like 1 minute long which would be better if it was longer ... But I’ve been having issues with this app ... I get a notification when somebody texts me and I’ll click on it and it still says I haven’t seen their text until I message them back another thing is when I’m on a call with somebody I can’t see their face and I’ll click on the screen and it would have a loading sign up but they can see my face and it’s not my WiFi cause that is good ... extra thing tho please please PLEASE have better filters and more to choose from ... Thanks for reading Bunny 🐰

6 years ago, DIGBYS XPAND

Facebook messenger need to pickup the pace

Facebook messenger is seriously lacking behind with simple and small functions that can make it great. Facebook has friends that we do not want to share our phone numbers with to be able to communicate on other great and easy to converse instant messaging apps. One of those function is to be able to reply directly to a particular message. So difficult to handle conversation on Facebook as it doesn’t allow for different topics to be discussed concurrently just with a reply functionality. Most times when you go back to an old discussion during a new one the whole thing becomes confusing and then takes longer to type and clarify things with who you are chatting with. I can have a discussion in 3 mins on other apps and that same conversation would take me 10 mins on Facebook messenger. This is because you talk about one topic finish it up properly and start the next one again. When you can talk about both same time just directly replying to the exact thing you getting back at. Please fix this because it’s getting boring chatting on Facebook messenger. If you can smile to a message thumb up and other things why can’t we reply? Thank you.

2 years ago, Raiza_Lynn

Unable to log in

The most recent review I see had the same issue I am suddenly having. I'm unable to log into the app on my phone. I'd been having issues with my messages not sending and messages not loading that started within the last week and a half of me writing this review. I figured a good old delete and re-install would help sort out the issue. Now it won't let me log back in. I can log in just fine on my laptop through the browser, it's only through the app that I get an error message: "Unable to complete request. Please try again later." I too, am unable to use the forgot password option, but I know I am using the correct password because I can log in through the browser with no problem. I use this app to call my husband overseas and I'm not able to have my laptop with me at all times when he's available to call. The sooner I can get this fixed, the better.

4 years ago, jec00k

New updates seem like downgrades

I’m not sure if these are happening while Messenger is between updates, but I prefer the “heart eyes” react to the new “heart symbol” react. Also, chat emojis can no longer be held down to get their two larger sizes? I hope this is something that returns soon, because all my friends and I have been really disappointed to lose this. I also noticed that now when I click on someone in a group chat, I don’t have the option to send them a direct message. I can go to their profile and message them or I can just go search their name and message them, but I liked the see less transition from before. I still prefer FB messenger to some other meds engine apps, though. Please always keep the fun char colors, chat emojis, and multiple react options. It’s fun and adds visual variety to chats with different people/different groups, and it’s a cool way to personalize different relationships.

2 years ago, hshajvsakam

Restrictions for group chats

Dear Meta Company, I give this app a 5 star review because undeniably it is a useful application for communication. I have been using messenger as my medium for communication for so long and never have it ever disappointed me but my only concern is the restrictions for group chats is not available anymore. I’m one of the many people who doesn’t like this new messenger feature. I often ignore or restrict messages from people especially on group chats that probably disturbs my peace but somehow needed to be there and can’t leave because of some reasons. I ignore messages and just put it back on my message box if needed again. That’s my only concern and i need the restrictions or the ignore feature for group chats to be back again. Thank you

Description

Be together whenever, with our free* all-in-one communication app, complete with unlimited text, voice, video calling and group video chat features. PRIVACY SETTINGS New privacy settings let you choose who can reach you, and where your messages are delivered. CUSTOM REACTIONS Lost for words? You can customize your reactions, with lots more emojis to choose from. CHAT THEMES Choose from fun themes and colors, like Tie-Dye or Love, to make your chats more personal. WATCH TOGETHER Watch videos, tv shows, and movies with your friends over Messenger Video Chat and Rooms when you can't be together. Capture every moment and reaction in real-time. FREE* VIDEO CALLS TO STAY CONNECTED Keep your friends and family close with unlimited live video chatting.Host group video calls with up to 8 people, with high-quality audio, high definition video, and interactive video features like face filters. UNLIMITED FREE* TEXT & PHONE CALLS Skip exchanging phone numbers and simply send a message to your Facebook friends, even if they’re across the world. Enjoy high-quality voice and text messaging on mobile, tablet, and desktop. TURN OFF THE LIGHTS IN DARK MODE Give your eyes some rest with a sleek new look that darkens the colors of the chat interface. RECORD AND SEND VOICE AND VIDEO MESSAGES When text just won't cut it, just hit record and send. Say, sing, show, or shout it out loud. EXPRESS YOURSELF WITH STICKERS, GIFS, AND EMOJIS Use custom stickers to show your creative side. You can even add effects and filters to video calls. SEND FILES, PHOTOS, AND VIDEOS There’s no limit to the number of files you want to share with your friends. PLAN AND MAKE IT HAPPEN Make plans to get together with polls and more. Suggest a meeting spot or tell friends where you are by sharing your location with just a few taps. SEND AND REQUEST MONEY WITH NO FEES Send and receive money securely and quickly—right in the app. Split payments in group chats to share rent, travel, and other expenses. Start sending money to friends and family by adding your debit card, PayPal account (fees may apply), or prepaid card. Only available in the US. CHAT WITH BUSINESSES Easily connect with your favorite businesses to make reservations, get customer support, find deals and more. COMPATIBLE ACROSS PLATFORMS Chat with friends across an array of devices, like desktop, Portal, and others. Privacy Policy: https://www.facebook.com/about/privacy/ LEARN MORE about Messenger texting and group video chat at: http://messenger.com * Data rates apply Some Messenger features may not be available in your country or region.