Facebook

Social Networking
Rating
4.4 (12.2M)
Size
330.7 MB
Age rating
12+
Current version
466.0.0
Price
Free
Seller
Meta Platforms, Inc.
Last update
2 months ago
Version OS
13.4 or later
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User Reviews for Facebook

4.39 out of 5
12.2M Ratings
2 years ago, A smile can help
Summer finally
After some time away I have rejoined the platform. I have a curious issue and it takes a keen intellect to figure it out. I had no idea there where so many opportunities in the marketplace. Also and hopefully I will reconnect with some friends and family. What a marvel idea. Sometimes people cross paths for a reason at the right time. It would be nice to follow that same line of thinking, some of my most memorable experiences have come that way as well. And drew you a smile. In all honesty it will be good to reach out to others. Now that’s been said it would be nice to hear from others that I haven’t seen for quite sometime. It would be really really nice have back what I once had. Hopefully Facebook can help facilitate that. The path forward will be much brighter. Simple things that don’t cost money. I did read something about the future once. Seems like a wonderful way to find out who is there for you. Thank you to those that have had my back. It means more to me than you know. I gave this app four stars because.. Well it means something to me and if you are curious you should ask me about it. Summer is almost here and it’s about time to enjoy it again. Finally!
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9 months ago, Brave Soltan
You can’t say your opinion
this is supposed to be a "Open opinion" no judgment for conversations or debates or just a fun app to share memes and stay connected with friends and family however you use it might I say may cause you to be "Blocked" for either several hours the first couple times of being "Warned" by Facebook if they take down one of your posts for whatever reason they pick (For no apparent reason) and you will start off with a few hours to a few days or even MONTHS and I believe some get their account deleted completely because of Facebook disagreements on peoples posts and you may think "Hm I don't post nothing bad" or "That won't happen to me" trust me there will be one post and you will share it and Facebooks very hypocritical self will take down your posts and even block you account meanwhile for Facebook being so "Wanna keep Facebook a safe place" | see a lot of disturbing and down right horrible things online (people dying, accidents, cartel videos of people getting chopped up, Drugs, fights) and just way more than you can ever think you'd see on a app that apparently wants to keep everyone safe why not worry about the posts that you should be worrying about I have been blocked for quite a while now and soon will be "Unblocked" for weeks finally and am now writing a review before deleting the app to warn people of facebooks ridiculous choices and rules on the app.
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3 months ago, genous101
What a joke!
My personal profile of 20+ years on Facebook Was disabled without notice due to a linked Instagram account that was not mine and that I had no access to! The only option given to appeal was to log into the Instagram account to file an appeal: Well kind of hard to do when it’s not your Instagram account, you have no access to it and Instagram help and support was anything but. Facebook was absolutely no help themselves. The help/support Center is a joke. I lost all access to my personal page and two business pages in which I had active ads running, of course Facebook went ahead and charged me for those ads even though I could not access them or control them. I even went so far as to creating a new profile in order to access some of the features in the help support center, and that was a dead end! you do not realize how much you use and rely on your Facebook account to store information and access lots of other other things until you totally lose all control of it due to no fault of your own. Apparently small businesses in the world as myself are pretty insignificant and not worth the time of giant corporate businesses such as meta! The amount of chaos, headache, stress, and even loss of business due to my Facebook accounts, being disabled cannot even be put into words. So yes, my rating would be Facebook as a whole and their app is a joke!
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2 years ago, Niftytom133
Never fixes issues/never listens to community about issues
The app is pretty pointless to use, I feel like they are trying to make the app more like Tik tok, where they force videos down your throat. It’s difficult to see what your friends have posted because all I get is suggested for you posts, which the amount is sometimes 12+ suggested for you posts. Another thing I have been waiting for them to fix is there is some sort of bug when my brightness is turned down low, especially at night I do watch certain videos and the brightness goes up on that video. What grinds my gears about the whole suggested for you posts should be in the section of Watch. Otherwise what is the point of having a separate page to watch stuff. Another annoyance is when I am watching reels and I want to view to comments I have to swap to a whole completely different app. If you already have the option to view the video have the option to be able to view the comments. It’s so inconsistent. Finally the market place it’s so inconsistent when trying to view postings for items. If I click on the image I should have the ability to either rotate the image from landscape to portrait. Then also have the ability to zoom in. But all I get is the ability to click on the exact same image to keep it that exact same size as it was, but now with black bars on top and bottom.
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1 year ago, Jeannelleybelly
One star is generous
I’ll leave my old review done there from when Facebook messenger sprouted off in to a new app. However this app in the last 11 years or so of me using it has. 1.) targeted me with negative posts (I am bipolar and when they were running this experiment)I had no idea and ended up checking in to a facility. 2.) even with my political preference in my profile they still poured the other party down my throat every election year 3.) the people who use add space often don’t send out the product 4.) their intrusive way of advertising listens in to whatever we say, if you don’t believe me spend 15 min talking about a random thing close the app and then open it boom adds for thing. 5.) now the open chat for like random groups the general chat. Sooooooooooo annoying. I don’t want 99 notifications about people chatting I like most people has been cowed in to using Facebook! However this is the worst app ever. It's slow it's realitivlty ugly and you can't preform all the functions that you can on Facebook web as easily! Most people are running Facebook and the Facebook messenger! Taking down posts is near impossible you normally end up somehow back at the top of your news feed. And reporting posts takes so long you may as well keep seeing the male sexual organ on the screen! It is faster to go to Facebook from your safari browser! Facebook app developers do something
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1 year ago, AwYaFukYa
Support is an absolute joke
Better hope you never get hacked. My account was hacked because of some data leak. I’ve contacted support, submitted my ID and had it accepted at least 5 times. Ive gotten multiple “get back into account” emails and used the “get started” multiple times. It takes me to a page that says “3 of your posts go against our standards” and wont let me do anything else. Support is completely useless. Every email and link i have been sent takes me to that same page. They say they will have a specialist review my case and email me and il get an automated email that from support that takes me TO THE SAME VIOLATION PAGE! Im done with this loop of contacting support, sending the id, getting an email link that takes me to the violations. And when i tell them this doesnt work they close the chat in my face. 10 times i went through this process only to get blocked from support because ive become frustrated doing this same process over and over and getting hung up on. None of them speak english, and theyre rude unhelpful morons, I need the violations removed in order to use the account but your support is unable to comprehend this so apparently im just screwed. Ive tried every way to talk to someone and email a different support branch and get this fixed but apparently all i have access to is a bunch of foreigner morons that dont care enough to help you out awesome job guys
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2 years ago, fj1200al
Terrible App
Over the last year or two, this app has gotten worse and worse. 1) Almost 100% of the time, it does NOT accept any input emoji (thumbs up, smiley, sad, etc). 2) When you open up your notifications, and then close them, they USED TO no longe be highlighted, as if they haven’t been read, but over the last about year, that NEVER happens. You have to refresh the app to get the notifications to display that they have been read already. 3) When you reply to a post, it doesn’t show up without refreshing the app. 4) When you reply to a post, the reading pane goes completely wonky - it’s difficult to describe what it does, but you can’t even read the comments because it won’t scroll. 5) When you reply, more often than not, it won’t even let you reply. 6) When you reply, most of the time, it won’t even display a reply section, but let’s you type as if you are replying. 7) When you reply, if you try to reread the OP, your reply disappears, which requires you to close the app and reopen it and start all over again with your reply, IF it even lets you reply like stated in 4, 5, and 6 above. Needless to say, the app is disgustingly bad over the last year or so, let alone the propensity of the company to push a political narrative on people while shadow banning, or outright banning, people who DARE to question the extreme liberal ideology the company pushes on people!
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2 years ago, Green Trees007
Can’t protect my privacy
I hate the fact that I can’t delete my old profiles. My phone number changed a couple of times and I lost my passwords (and can’t retrieve my password because my phone number changed. A cycle that goes nowhere). Without either of these I don’t have access to my own account to delete it. One of my two accounts I don’t have access to has many old pictures and personal videos I want to keep private and not allow anyone access to anymore for personal reasons. But I can’t. Anyone has access to them now and there’s nothing I can do to stop it. I tried all their alternative ways to access my account. I did what was asked but was met with no response on FB’s side. So now FB has THAT personal information I submitted because they asked for it as the alternative way to access my account as well. But they didn’t respond. They just kept my information with that too. And I can’t get that information back either. I should be able to delete an old account to protect my privacy and feel safe. Facebook doesn’t allow this. Maybe they’re trying to keep their # of profiles up to keep looking attractive to the companies they do business with, so they make it hard or impossible to delete your own profile when necessary and they keep you locked out of it. This is unethical for FB to do. Very disappointing. I used to enjoy this app/SM site.
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4 months ago, Peg Pistola
Why Facebook Gets a 3 instead of a 5
Facebook is wonderful for reconnecting with old friends, and staying in touch with friends and family! It’s also wonderful for making new friends who have similar interests and beliefs. However, the censorship, the lack of human involvement in determining what is, and is not appropriate as far as Facebook’s community standards is extremely flawed! People have posts removed, because a single word flags computer to mark the content as inappropriate, when, in fact, the full contentis very appropriate, and even supportive of those who may be dealing with particular hardships. You can’t say the word suicide on Facebook, without risking getting banned or putting in Facebook jail for 48 hours, when, in fact, you are posting some thing that is meant to be supportive and helpful to those who are suffering and conflicted. This is wrong! And it should be fixed, because it’s becoming so out of hand, that people don’t try to help other people anymore. They don’t want to deal with the algorithms hassling them, When they’re just trying to help. This is just one example of the problems with Facebook; it’s an ability to properly determine what, and doesn’t go against community standards, which is undermining, free speech, and promoting censorship!
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6 months ago, Saved eternally
My thoughts
I am very conservative minded. Facebook seems to be very liberal. I don’t like being put in Facebook jail for my views. I don’t do things to harm others just use my viewpoint to express my way of thinking which, again I say is conservative. Our America WAS conservative, God fearing, which made her what she was, a great nation that was revered by other nations. Since liberal thinking has taken over we have what we have in America. Rioting, gun violence (by the way, a gun on its own never shot anyone) the undisciplined “I don’t have to work for what I want, I’ll just take what I want at gunpoint” attitude that has been promoted by the liberal thinkers has taken over. Our public schools have indoctrinated instead of teaching. It would be great if Facebook would give a thought to how your broad coverage affects thinking (and maybe that is already your goal, but in a liberal way). You have provided a means by which people can connect or perhaps reconnect after losing track of people from their past. Not knowing your view of God limits my understanding of why your rules or ways of doing are what they are. I enjoy the provided manner to connect with people miles away that I may not have otherwise found. God’s ways are not man’s way but we all will be held accountable for our actions.
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1 year ago, Sandra, wrigget
A joke
this is supposed to be a "Open opinion" no judgment for conversations or debates or just a fun app to share memes and stay connected with friends and family however you use it might I say may cause you to be "Blocked" for either several hours the first couple times of being "Warned" by Facebook if they take down one of your posts for whatever reason they pick (For no apparent reason) and you will start off with a few hours to a few days or even MONTHS and I believe some get their account deleted completely because of Facebook disagreements on peoples posts and you may think "Hm I don't post nothing bad" or "That won't happen to me" trust me there will be one post and you will share it and Facebooks very hypocritical self will take down your posts and even block you account meanwhile for Facebook being so "Wanna keep Facebook a safe place" I see a lot of disturbing and down right horrible things online (people dying, accidents, cartel videos of people getting chopped up, Drugs, fights) and just way more than you can ever think you'd see on a app that apparently wants to keep everyone safe why not worry about the posts that you should be worrying about I have been blocked for quite a while now and soon will be "Unblocked" for weeks finally and am now writing a review before deleting the app to warn people of facebooks ridiculous choices and rules on the app.
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8 months ago, XxRoyalsUltimatexX
Stay away; buggy app and support is impossible to find
Facebook doesn’t care about its customers, other than counting them in an active users statistic. Their faulty AI algorithm (with Zuckerberg at the helm of the company, it’s not at all surprising the algorithm is faulty!) thinks it detected a login from a new device for my account. I’m given only one option to resolve the problem, to login from a device that I’ve previously used for Facebook. Problem is, when I try to login with any device that I’ve previously used, I get the same message. There’s no apparent way to prove I’m the real owner of the account. Lots of forum searches have reinforced that there is no way past this; I’m locked out of my own account with no way back in. I could start a new account, but that wouldn’t have my previous contacts or content. Here’s the really great part (sarcasm alert)… Facebook makes it nearly impossible to get support. They don’t have a support phone number or chat web page where you can ask questions; they only display static content. Apparently they don’t want to incur the cost of helping users fix the problems that their lousy product designers create. Some forums seem to imply that minimal support is available once logged in, but since I can’t log in, I can’t attest to that. When people warn of the dangers of AI, Facebook engineers are one group they should highlight!
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1 year ago, Cowboyup0015
how the mighty have fallen
You just got a shake your head about this so-called social media app. And the fact that your market place has become a playground for scam artist, crooks and well. I got a few other choice words, but I’ll hold my tongue anytime you post something on marketplace now, and it seems to be the majority or women out of the 500 or so request for a phone number every time I post an item it’s a woman with no profile just want the phone number. I don’t know what they use them for. I heard it’s to do some kind of Google coding or something how to use it to make money somehow and Facebook does nothing about it. Good job Facebook security y’all are more concerned about somebody posted something religious. animal cruelty, a major issue shown on Facebook for people to laugh at and the actors Guild must come on here and watch all the fake plays that people put on about cheating in just crazy mentally disturbed stuff which I mainly concerned about getting people‘s info so you can use it for whatever purposes you deem fit that’s why y’all are getting sued for selling peoples information and letting everybody under the moon get access to it. It looks like you’ll eventually goes away of my space. My space had a good idea with the music. I don’t know what happened to them, but I’ll give it a few more years and Facebook will be gone and I won’t miss him that’s for sure
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1 year ago, Churro012
My review
FACEBOOK IS THE MOST HYPOCRITICAL APP AND POSSIBLY THE WORST SOCIAL MEDIA APPS PERIOD this is supposed to be a "Open opinion" no judgment for conversations or debates or just a fun app to share memes and stay connected with friends and family however you use it might I say may cause you to be "Blocked" for either several hours the first couple times of being "Warned" by Facebook if they take down one of your posts for whatever reason they pick (For no apparent reason) and you will start off with a few hours to a few days or even MONTHS and I believe some get their account deleted completely because of Facebook disagreements on peoples posts and you may think "Hm I don't post nothing bad" or "That won't happen to me" trust me there will be one post and you will share it and Facebooks very hypocritical self will take down your posts and even block you account meanwhile for Facebook being so "Wanna keep Facebook a safe place" | see a lot of disturbing and down right horrible things online (people dying, accidents, cartel videos of people getting chopped up, Drugs, fights) and just way more than you can ever think you'd see on a app that apparently wants to keep everyone safe why not worry about the posts that you should be worrying about I have been blocked for quite a while now and soon will be "Unblocked" for weeks finally and am now writing a review before deleting this app.
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1 year ago, aaron2280
Abandoned amusement park
Facebook used to be amazing. Now it’s mostly ads. They tried to create an algorithm where you have visibility of the same group of people over and over, it’s VERY boring. Their reels platform was actually getting pretty cool because they paid content creators to come over, but then when things started going well, they stopped paying them. They refused to ever monetize my account because I posted a video with a watermark, 15 videos back. Their appeal process is horrible and they have literally zero customer service. They “shadow ban” you if you post a link or share a news story so no one actually has visibility unless they search for it on my page. They grossly limit freedom of speech, esp for LGBTQ and other minority groups. They layered in so many things it got confusing, messenger is it’s own app, but reels is not, making reels difficult to share. Their system in wonky and hard to maneuver through, you get used to it, but the whole time your think “why?”. It has some value for older people to stay in touch, that’s the only good thing I can say. Like an abandoned amusement park, it used to be fun, but now it’s rusty and outdated.
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2 years ago, Ktautumn
Suspended for unknown reason
I believe that Facebook Pages Manager may be compromised. I downloaded it to try and manage my business pages a little easier and was informed later that day that a page which is not active and is unpublished so not visible to the public had posted something violating community standards concerning “child sexual exploitation”. I was horrified! I am a portrait photographer and there was an image on a separate page of a mother and her son, but it was not the page that was flagged. I believe I was hacked. I asked for a review and was told they might not have the manpower to do that. I did not have an opportunity to defend myself or explain that I believe I was hacked. Needless to say, I lost my personal account as well as a successful business page. I went about a month before I tried setting up a new account yesterday. I only set it up to access an educational Facebook group pertaining to my business and to shop on marketplace. The only information I put up were a profile picture and a cover photo and joined that group. This morning I messaged someone on Marketplace about a rocking chair they had listed being kid size. They asked me to confirm my phone number and I don’t know if it’s been flagged from my last account, but as soon as I did, I immediately received a suspended message. Talk about zero context. I don’t think I’ll try again. Bye bye Facebook.
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3 years ago, Enthous
I’m getting really close to being done
FB is how I keep connected with all sorts of people I had lost contact with, but I’m getting fed up. The algorithms that decide what I see are awful and I miss I lot. I usually switch to the Recent view which does a better job, but still filters, but with every new release that gets more cumbersome to get to. Here’s an example: yesterday was my birthday, so I figured I’d see my birthday wishes at or near the top this morning. I saw several ads and then a ton of other stuff. I never did find them in my feed — I had to go to notifications and tapped on one of the notifications telling me I got a birthday wish which took me to my greetings. I’m sorry, but even if they weren’t birthday wishes, shouldn’t I be immediately seeing posts that just happened yesterday? One of my greetings had an avatar in it and a link for me to follow if I want to make an avatar too. I followed it and it said my app is out of date (which is strange since I have auto-update set on apps) and took me to the App Store were it did *not* show any updates to be installed. I deleted the app and re-installed it, thinking that should fix it, but it didn’t. Since FB has no customer support (I guess they think they’re perfect so they don’t need it) there’s nothing to do. I can try to make an avatar on another device and hope it shows up on my iPad, but that’s it.
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3 years ago, CocktailWitch
Glitches and no fixes in sight
I use Facebook primarily for the market place, which by itself is an awesome platform. It’s much more user friendly and less fee driven than Etsy. That is where the good ends I’m afraid. The app and messenger sidecar constantly have issues updating, showing correct information, presenting errors, not sharing between devices, and show “unread” messages. The updating issues stem from updated listing items. Items on discount don’t always show to the public. I get messages that there are offers on items or that an item has sold and marketplace won’t let me connect to those messages. You have to really really dig to find them. There isn’t a way to filter unread messages and a whole host of notifications give you an unread message notification. If I contact someone about their item and they sell it to someone else or mark it pending I get a message notification but unless I find the exact conversation, that someone sold an item on, it remains in the corner. It can be hard to keep up with actual buyers when the notifications are just red herrings most of the time. For the amount of money Facebook makes and hopefully a whole team of well payed programmers it employees it is ridiculous the amount of issues on the app. Don’t even get my started on the ipad version, you can’t even use it in tandem with your commerce account.
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3 months ago, TheNyersoey
Their Approach to Account Security
Man, where do I start with this. If I am going to be posting memories that I have experienced, I want two things. I want to be able to share my own history with others without getting hacked, and I want to be able to get in to my own account repeatedly and not loose access to all the memories that I have created over the years. As a user of this app, I did initially have both of these, being able to post memories while also having a password-secured account. Yet, in instances where I needed the password, which were few and far between, I not only forgot the passwords but couldn’t get the necessary reset, because the mechanisms for changing the password required the original password. I have had to create a new accounts and still don’t have access to the original account. The worse part is that my credit card information is still connected with that first account, and I have no way to change that. The only way that it can be changed is if my bank literally gets me a new card. That is how bad it is. Wake up, Facebook! It’s not the credit card company’s fault when a user of your platform isn’t able to put in their information onto it. So why don’t you fix this issue in your programs. Why can’t I get back access to my accounts, which were created with my hands typing on my keyboard.
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7 months ago, Pseudotsuga
Simply does not work. Worst app.
Notifications don’t work. Quite often the notifications are for things that are days or weeks old, and no longer relevant. The search function does not work. The search function only ever gives you results that you don’t want. If there is a specific post that you know exists, the search function will find everything except for that. If you want to search for a specific person, you will get 100 people with that name, with no way to narrow it down to the person that you want. Don’t even try to contact technical support or customer service. Most likely, they won’t answer at all. If they do respond, they will send a canned response saying the problem is solved, even though nothing has changed. They keep adding new features that don’t work, and that no one asked for. Meanwhile, the core functions get worse with each new gimmick. People I know personally, and would like to interact with, I don’t see their posts. People I’ve never met, and can hardly remember why we are friends, I see all their posts whether I want to or not. I could go on for days about all the things wrong with Facebook. It is the app I use most on any given day because I’m required to use it for my work. I will by so happy when Facebook finally dies and is replaced by something that actually works the way Facebook claims to work.
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2 years ago, Jdw721
Negative Cesspool
I’m sure Facebook never intended to be filled with the people it has today. Too many people are opinionated and extremely negative. You can’t post something without someone being condescending or starting an argument or being too sensitive. I’m only on Facebook now to see what’s going on locally and because I have too many apps tied to it. Word of advice, don’t use Facebook for your apps because if you want to delete Facebook you delete the data for your apps as well. It’s frustrating. Sorry Facebook, honestly I can’t really blame you, I blame the users and the culture that has come about. It’s unfortunate. Frankly, I would just keep Facebook Workplace where comments are limited to reviews and allow regular people to view businesses and review but that’s it and delete the rest of the social network all together to end the madness. Update: Facebook put a strong restriction on me because I said men gossip in the Marine Corps. I, myself am a Marine. I thought it was a little absurd I would be restricted for this. So I’m changing my star to one star. If I didn’t have a game tied into Facebook I would have deleted it a long time ago.
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2 years ago, AnneGalbra
Glitchy
This app gets worse and worse. I sell on Marketplace regularly. FB actually has a pretty reasonable selling fee of 5%, but the app is constantly getting updates that make it unreliable and obnoxious. Listings get flagged by bots as inappropriate and there is no human to review and correct. Literally had a posting of Play-do flagged as “services”. I didn’t offer to teach the kid to sculpt. Had a garden gnome set flagged as “adult content” but I see hilariously inappropriate adult content on my suggested items to purchase regularly. If they do approve the listing, if you have to make an edit or delete and relist it is flagged again as inappropriate and is a mark against you as if you are a repeat offender… when there was NO offense. With the latest downgrade, excuse me, update 🙄… if you edit a listing your ENTIRE description disappears. It is auto filling in color and material… incorrectly I might add, it gets hung up as if you are still typing when you click to the next page so you cannot complete the listing without returning to the first page and clicking through the fields again… which have repopulated the incorrect information on color and material you have already removed once. STOP messing up the app. Get HUMANS that people can contact when they have an issue. When something isn’t broke, don’t fix it.
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3 months ago, Honchob
Please make it better!
We all know that Facebook is the easiest way to keep up with family & friends everyday lives. But, I don't like the animal post restrictions. It’s so annoying. I have been flagged in the past for trying to help an animal in a bad situation find a good life. I am a huge animal advocate. I enjoy nothing more than being able to love animals. If FB could control the nature of how animals could be listed and still able to be placed in new homes, that would be great. There’s more good homes out there, than there are bad. The way the world is changing, hobby homestead life is a growing popularity, and FB could really benefit from taking a chance with this. Adoptions is a great way to go, but now, there are so many great places and homes for animals to find new places. FB is the top social media platform, and since the restrictions are so strict, you are forcing people to find other platforms to advertise their animals, like MeWe, Craigslist, other websites, and the list goes on. Reconsider and amend your rules. I’m sure your community will follow. Trust me , I would be one of the first to report bad situations for animals. Thank you!
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2 years ago, Cauceè Harris
Want to give up
I have been with Facebook for a long time and every since I got my invite to the bonus program Facebook have been making me want to give up on them my account has been hacked a lot a lot I have been gettin violation and restriction left and right my account was just permanently restricted from payment because of fraud which at the time my account was hacked my other accounts took the same blow and I just started back using my old account hoping to get and invite to the bonus program on it they have restricted for 90days from earning from reels I was jus able to start back making then this month and now they have restricted me again from earning for content this is mine or I published or had a hand in doin but other people said they got the same thing happen to them and contacted Facebook about it and it was fixed well so did I and haven’t heard nothing back from them so idk but to top it all off I have been in the bonus program since December and I still have yet to get any of my payouts sent to me I don’t know what else to do I’m seriously thinking about deleting my pages and letting Facebook go cause it’s a problem after another and I’m not getting no type of help from Facebook and my issues
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2 years ago, Alexisssss.
Account Suspended for Content I NEVER Posted!
I’m a business & legal professional who woke up while a business trip to my account being suspended due to improper content. I NEVER share anything inappropriate online or in real life. My life is dedicated to share informational, educational, spiritual, and motivational content. Many of my clients and friends are connected to me through this platform. I can’t get help! I’m completely shut out the system for something I never posted and never will! I don’t even know what the post was! However, there is no help or guidance. You can only appeal something that I have no clue as to what it is. People share horrible, sexual, racist, demeaning, belittling, predatory content all the time and even make fake pages to steal from people, but I never have and never will do any of these things yet my account is suspended. My life is dedicated to helping people protect their intellectual property, build businesses, and and be self sufficient. I share my Christian journey and life as a single-parent. I’m a positive African-American woman with international education and experiences. I am appalled at what I’m going through with facebook and there is no recourse for me. I can’t even access the Help Center! This impacts so many areas of my life and business for reasons I have no knowledge of. Do better facebook!!!! SMH
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4 weeks ago, Login issues grrrrrrfcssth
Facebook is trash
My reviews keep getting deleted. Facebook is propaganda pushing, now meta AI pushing garbage. They don’t listen to your complaints. They don’t care that their platform doesn’t work for the end user. They don’t care that they provide a garbage product that doesn’t work well. Among so many other complaints, comment sections still not showing all results. You expand the comments section and it’s still only showing most relevant results. This feed showed 7 comments but even expanded only showed 2. Still can’t sort and filter in marketplace. Some of the time it works but not on the search for free or certain search keywords. Marketplace won’t let me rate sellers anymore. They don’t let you find the seller once they delete the post so if they are acting horrible to you, you can’t report them. Not that Facebook does anything when you report people who are actually breaking FB own rules. They target and block information, creating misinformation, pushing media narratives, creating drama and instigating fear and anger by their users to create more interaction. They ghost block specifically almost anything non-leftist/liberal. Religious values, Conservative, Libertarian, free speech, etcetera is all blocked, restricted or interfered with. Basically everything that happens in a communist or totalitarian state, they’re doing. Oh and mining information and selling it.
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3 months ago, Dakota Sasha
Fairness
First of all, I thought freedom was speech. Was one of the key components to what America is all about that’s what I’ve been told my whole life and taught. Facebook will put you in Facebook jail in a heartbeat. You have no chance to express your side of what had happened and whatever conversation you may have had with someone. They just see what is reported and don’t see what may have been said beforehand or what the topic may be. And if you comment on your friends post and it sounds like mean girl to them, they will remove your post and give you a warning again without any choice of defending yourself which we shouldn’t be having to defend ourselves when we are grown. I can see you doing that with children, but when it is grown adults, you don’t know the concept behind what is being said. Some people do bully as adults I get that but give that person that opportunity or chance to explain the reasoning behind their comment before assuming bad assumption. I just think Facebook really needs to take a step back and really try to understand what is going on in certain conversations instead of assuming someone is being mean. I’m tired of the double standard where they feel like they can do and say whatever they want to the community, we are not allowed to express ourselves as adults.
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1 year ago, DLGButterfly
Disappointed…
I’ve been very disappointed with the Facebook App lately ( the past few years ). I’ve had and used the app for a very long time. About 4 years ago I became a reseller of vintage items antique items and jewelry… so of course I wanted to try to sell on Facebook Market Place. It was going good at first but then I noticed my listings were messing up on their own. That’s when most of the problems I have with the Facebook App started. Market Place takes a percentage of our sales when an item is shipped, so for there to be SO many issues with this App is utterly ridiculous. I’m very disappointed. I reach out to customer support a lot and there’s usually no response or they just say they’ll look into it… which nothing changes and nothing is fixed - the problems are still there. I just have to take it that no one did anything about the issues I’ve been reporting. I can’t even put the information in my listings to make sure potential customers can find my listings through the search option! I really wish Facebook would take care of their Marketplace better - they are making a lot of money off of us resellers so I know they have the man power or at the very least they could hire the man power to do so.
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2 years ago, cogreeneyz1
22 Posts
October, 2022 Update: Once again, the Facebook app developers have totally ruined the app! Your developers and testers (if you have any) obviously do not use the app because if you did, you would immediately see the issues you are creating! For instance, now if I share a post or video, and a friend comments on my shared post and I click on “Comments” to view my it, the app takes me to the comments on the original post, not my post’s comments. Ridiculous!! The only way to view comments from my friends is to go to my profile and scroll to my post. QUIT MESSING WITH THE APP!! Oh…. And I don’t use your app to see random ads and “recommended” posts from people I don’t know. But now, that is all I see with just a few random posts from my friends sprinkled in. Time for someone else to create a social networking app that is actually usable and kick FB to the curb. REALLY, Facebook?? Since your new update, I now only see 22 posts in the timeline. Many of these I have already seen and a few are useless ads. If I want/need to scroll back to find a post (and can’t remember who posted it), I no longer can. Once again proving that Developers aren’t users or they don’t listen to what their CUSTOMERS want. Between you limiting what I can and can’t see, and listening into my conversations and search history, you’re seeming more and more like BIG BROTHER.
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2 months ago, Billy Albornoz
Feedback for Facebook
Facebook should always make sure to creat its own type of website and app to all always be able to allow any types of users and researchers in general to all always be able to post on up any sorts of content in general from both its own type of website and app to any other types of website webpages and apps in general in any types of foreign languages in general without ever being limited to all of the types of contents in general that they all could all always ever be able to show posted all on up in general whether of if any other types of forms of websites in general that they all ever choose to post on up to are for other types of forms of social media in general, regular types of websites and/or just whatever it all might all ever be existing all throughout the internet itself as a whole in general, that all of those types of forms of content all ever shown posted all on up are all always able to be spread out and about as fast as possible and in just as short and simple of processes as possible all from just this one type of website and app from Facebook itself all alone in particular and should all always be able to be translated into all foreign languages in general and everything.
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2 months ago, What/Now75
They disabled my account
I woke up this morning to an email saying that an address email address have been added to my account click that wasn’t me and went to log into my account to have it removed. I got my account is suspended because an Instagram was linked that did not follow community standards. And to log into that Instagram to remove it and fix the problem. It is not in my Instagram and I do not have access to it. Facebook will not let me submit the forms with the pictures of my ID. From what I’m being told and found, when trying to research the problem is I need to purchase meta-verified to get my account back. I do not have the money to purchase Meda verified. I will not be getting my account back if that is the only way to do it because I even called the phone number that said it was Facebook support and when I started talking to them, they hung up on me. When I try to call back, no one would answer. I have had this Facebook page since at least 2004 I had a lot of pictures on there that meant the world to me of people and animals that I don’t have in my life anymore. I am so upset that this happened and I’m being forced to either deal without this account with all those memories or purchase meta-verify to chat with somebody to get my account back. Have a good day. I’m signing off Facebook for good I guess unwillingly.
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3 months ago, Fr. Ken R.
Bias Facebook
As we all have felt was the bias of Facebook. Between censorship of facts to the far left leaning Facebook police that unjustly remove or restrict content Facebook clearly has an agenda to spread their own facts. FB fact-checkers use their own opinions to factcheck and once a ruling is passed by them you cannot contact them and speak to anyone. If you challenge their ruling 9 out of 10 times the ruling holds against you. Each time I reported a fb reel because of inappropriate sexual content fb never removes the content and states it DOES NOT GO AGAINST their community standards. But yet a post about God received a “Sensitive Content” over the image? During religious holidays I have been restricted for items and banned from LIVE streaming for 30+ days. Facebook also restricted my title within the church but allows other faiths to have titles. When I attempt to change it, it tells me I just made a change. This have gone on for three years so far. Facebook is NOT a publishing company and should not do the things they do. During Covid FB restricted any info their non-medical factcheckers deemed not correct and banned that info. Even if the information came directly from doctors. All these things listed have been done again many in the fb community. To end, this review will not be addressed by fb and it is a farce.
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5 years ago, Nivescici
What the heck
So today Facebook decided it would block me from blocking ads. I don’t want to see your ads, so I block them. Then I get a message that says, “It looks like you were misusing this feature by going too fast. You’ve been blocked from using it.” I am not misusing anything. I’m blocking the ridiculous amount of ads you suddenly put on my feed. How dare you force advertisements upon me by not letting me block them. That is absolutely ridiculous. Every third post there’s an ad. I don’t care about the trash you’re trying to force me to buy. I don’t want to see it. I didn’t have a problem before today. I only ever saw my friend’s posts. I have 2,700 pages blocked because I don’t want to see ads. I use your service to connect with friends. I am so disgusted by this. What point is there in blocking me from hiding ads? Another problem I have is that the, “Most Recent” button is completely broken. Every single post on the most recent feed is in exactly the same order as the regular feed. That is not the most recent stuff. I’m deleting this app. I can’t even understand the foolery.
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3 months ago, Livethegoldenrule
Censorship striker!
I’ve shared a beautiful true story how Marilyn Monroe helped Ella Fitzgerald be the first black woman to be hired to sing in a jazz club which launched her career, and it was taken down because Facebook labeled it, “fake news”. I reshared a story sharing how humble Michael Fox was, not protesting he was billed in third place on Family Ties, and how he donates a lot of money for Parkinson’s research, and it was taken down as spam! So many “conservative” news stories are labeled “partially false” because it’s not what they want others to believe. There was a story shared how Jesus left the 99 sheep to go after the one, and everyone experienced the photo of the one sheep lost in the woods was covered up and labeled with warning of being a disturbing or violent photo. I get warnings that one of my posts was taken down and it was so offensive they couldn’t show me what it was, probably because I would have responded to object, again, which is a checklist of responses they provide. I am a health coach and promote nutrition and a healthy lifestyle and during the Covid craze I would be “put in jail” (restricted) for suggesting self-care. I also am a Christian and during the last election I was warned and put in jail/restricted for a month, THEN got a, sorry we made a mistake. So one cannot talk to anyone to say they’ve made a mistake. Its very frustrating and blatant censorship. I stay to help others with their health…
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9 months ago, SqueakythatsMe
Facebook/Meta
When I first made a Facebook account Facebook was actually away to reconnect with family and even classmates. As time moved forward Facebook became a place that people began making the most hilariously funny skits. Family and friends being able to laugh and communicate and talk about a photo of memories of happy times. Around 2019 Facebook became a cesspool of HATE AND BIGOTRY. 2023 all the funny content and family social interaction is now gone. All I see is reminders of racism that’s become so bad it is just disturbing. I don’t watch the News for a reason. I don’t like disturbing content. Now all down my time line is hate hate and more hate. What’s worse is now if Facebook post a story and you post and if you don’t agree with someone or you don’t agree how the story ended (news media coverage of excessive police force, bullying, entitlement) it then creates an extreme toxic environment. I just slowly began deleting friends and family and kept begging Facebook to please stop putting racist content on my timeline. It’s gotten to the point that I only use Facebook to connect my games to for saving purposes. Facebook has officially become Hatebook. It’s too much hate in the world already. I once used to go to Facebook to just laugh at the skits and now Facebook causes me anxiety because I don’t need to constantly be reminded of how horrible the world has become.
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2 years ago, Nikita5267
It use to be fun… it’s disgraceful now!!!
It has gotten so bad with monitoring which I can understand within reason but I have been on there for 1 million years I never threaten … I stay out of arguments and I stay away from anything that Facebook has to offer because I have already been scammed a number of times they monitor you but they don’t monitor the number of people that are hacking other peoples accounts. That’s just one issue the issue is really go on… Now it’s a very leftist communist type of platform that you can only wish people happy birthday a happy anniversary congratulations my deepest sympathy an engagement just simple things things like that. Get into politics or controversial issues they are censoring you and if they don’t like what you say or do or watch … they will extra watch everything you do… just so they can punish you until you behave accordingly to Facebook and their rules. They were never this bad if you get the app you’ll see for yourself but it’s very disappointing it’s an end to an era with Facebook for me. And I’m glad. They are very sick people and they have nothing but sick of people running it. Yes it’s an opinion but it’s also been my experience. If you do join I wish you all the luck you’re gonna need it. Just behave the way they want you to and you shouldn’t have a problem …. At least for a while. 🙄🙄🙄
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3 months ago, LisaCdLSmom
Not the best platform for staying connected
Besides censorship, I get tons of advertisements and page suggestions on my feed, but not pages I actually subscribe too of friends and fan type pages I actually follow. Many of those pages have noticed there content isn’t getting out either. I Don’t even see things my own Mom post without going directly on her page. A friend got a strike on her page for sharing a safety video. Explanation from Facebook was she was only posting for likes and attention or something weird like that. I got a strike after a page I follow posted a huntsman spider infestation in a room of a house. Me and others jokingly said we’d have to burn the house down and everyone who said that a long with me was hit with a strike for hate speech and violence. Asked for a review and they replied to me and others that they stood by their strike. Fact checks are bizarre, not accurate, and one sided. I got on Facebook to stay connected to family and friends who are long distance. I don’t get any of those family members in my feed at all. Any faith based post I post on my page gets no attention but other things do. Most of my friends are church family, pastors and Christian friends who have the same thing happen. Family and friends have stated those post do not show in their feed.
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4 months ago, xodlg
Facebook help.
My account was hacked/stolen and I worked for almost a week trying to restore it. Someone was allowed to steal my picture and pretend they were me and change my password and I was logged out and could never get back on. I was finally able to get several messages from Facebook trying to tell me how to sign back in but I was never able to get on because they wanted me to log in from another device and I couldn’t get on it either. I even , upon their request, scanned my drivers license for them to prove I was who I said i was. After all that I still was not able to sign in. After several frustrating days and numerous attempts I had to start all over. Now, i have to start all over and sometimes Facebook isn’t allowing me to friend some of my family and friends because they say I don’t know them. One person was my own daughter in law. It makes no sense to me that my account was stolen and I wasn’t allowed to chat or given a phone number of someone to talk to so we could have resolved the issue without me having to start all over . I had several chats set up too with family members and those have to be recreated . Many of my friends and even family are reluctant to accept my friend request because they fear it is the hacker again. I’m just totally frustrated with the way Facebook handled this situation.
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1 year ago, I caught you stealling
Violation of privacy. Delete app and reinstall to see
Facebook is taking more information than just the app utilization. Facebook is going through your entire phone, web browsing, call logs, the Porn you watch on safari last week, the picture of your åss you took for your man or woman. It's stats that they need permission because of the new iOS yet you have no option to disagree with Facebook tracking, because you will be prompted every 5 seconds, which you will have to close the app and open again for a next 5 seconds. Instagram asking for the same thing too. If you notice, the continue button to agree is right where your home button is so it's easy to accidentally press. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!NNNNOW TELL ME IF THIS ISN'T ROBBERY ?????? See I miss Steve;-( Steve would never let Apple sell Instagram, would never allow other parties to rip off my information and so forth. Notice Apple doesn't let you like or dislike a comment on a app review, because Apple is becoming part of the problem. You notice they're cutting out SIM cards? Because then they really own your every move on your phone and constantly listen to your background, going through your photo albums. Why you think you will never see a picture reminder of your nudity??? Because they looked at it. It's not all Ai pulling this info.
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1 year ago, PlatypusAssasin
Limited Usefulness
It’s a quality product and a quality app but the way it’s run is atrocious. With constant censorship, bans, and shadow bans (they do exist) you had better stay low key. They also claim that safety is a concern but they enable mass bullying so make sure you don’t make anyone angry or you’ll have several people mass reporting literally everything you post. I know because I had it happen to me. And once you attract Facebook’s attention you get on some kind of list and the censors will excessively judge everything you do. You’ll probably find yourself the victim of 30 day bans that make no sense. An extreme example was a picture of Miku Hatsune (Japanese animated character) that I posted. She was sitting inside of a refrigerator eating a popsicle. The censors banned me for 30 days and LITERALLY claimed I had posted sexual material involving a minor and then mentioned something about reporting such things to some kind of legal entity. Sitting in a refrigerator eating a popsicle isn’t even CLOSE to anything sexual and she was fully dressed. Excessive? Yes. But that’s Facebook when they wage a war against you. You will lose every time.
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4 months ago, NancyErfan
Sales Rep
Facebook didn’t give me an appeal and assumed I posted child porn after having an account for many years. My account was hacked while I was at work. Later, I noticed my account was restricted and FB alerted me that I posted child porn so they restricted my account. That same day, FB sent me an email to tell me to tell me that someone from a different device accessed my account from Folsom, CA. I did everything according to FB instructions to prove my identity and changed my password. Still, Facebook hid my account for over 7 months until they ultimately decided to suspend my account. I was hacked in July 2023 and Facebook restricted my account immediately by hiding my account so that all my friends thought I blocked them. All my photos and personal videos are all gone! All my friends thought I blocked and deleted them! I messaged FB so many times to explain that I was hacked. No response! I even got an email from Facebook to let me know Ithat I’m running out of time to appeal. What appeal? Whenever I logged on my hidden account, FB asked if I agreed with Community Standards. That is not an appeal, it’s a No-Win situation. It was a Agree and Disagree question. I agree. They never gave me room to explain that I was hacked. They allowed me to create another account but I want my old account. Poor Tech Support never responded to any of my messages and request.
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12 months ago, Peanuts1971
Stolen account and no help from Facebook
My daughter has had her account since she was 13. She is now 28. Her account was hacked and stolen. The thief even changed her email. She was sent a warning email that asked her if she made the change. She said she didn’t make the change but still can’t log into her old account. The thief changed her public photo with one of my 2 year old granddaughter. So many private photos are in the hands of a criminal and the billion dollar company does nothing!! I can’t post my political or medical opinions without being “spanked”. I’m so disappointed in this app. I used to love Facebook but am completely disappointed in what it has become. My opinion hurts no one. I’m kind to everyone. My friends can decide to block me if they don’t like what I post. I don’t need Facebook deciding what is true and what is not. If I could give it zero stars, I would. Facebook can hide all political posts they don’t like but let thieves and traffickers steal accounts and use them for whatever evil purposes. Our employers might think the stolen accounts are legitimate. Facebook needs to use all the money it makes to help legitimate honest people instead of paying communists companies to stalk honest people, filter our posts, hide them and decide which posts of our friends we are allowed to see. Narcissistic people run this company.
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1 year ago, Omiridi
Not a fan anymore
What a sad state Zuckerberg has lead Meta/FB into. I considered deleting this app about 3 yrs ago when the ads started to overtake my feed. However I thought it was a minor annoyance that I could work/edit to help eliminate through time and changes in my personal settings. Now I will delete my FB, bc I’m so annoyed with the CEOs behavior. I feel there’s plenty of room in the social media world for other apps that might compete. Yet Zuckerberg lobbied hard to bring help Congress build a case to ban Tiktok. This took it too far for me. Seriously, FB has many data privacy issues and is a huge risk for US citizens and our government security. It’s even had a breach where Russia tried to manipulate our Presidential elections. Congress should get real about who’s really violating the US’s privacy and stop lying to manipulate the narrative all for your personal interest. If it’s data insecurity, Tiktok has secured our data better than any current US application. So that can’t be the problem. We (U.S. citizens) are tired of dealing with a Congress that operates under a misguided, hypocritical agenda, and is one that can be bought by corrupt, spoiled tech CEOs. What we can thank Zuckerberg for is opening our eyes & showing us who not to vote for as our representatives. Good luck Zuckerberg. Maybe losing your user base/revenue will now give you something to really cry over.
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7 months ago, I'll try anything
The best and worst of humanity
Social platforms are what you make them. I try to purposefully follow informative, uplifting content…spanning from keeping up with global non-profits, to births and engagements of friends, as well as participate in support groups and advocacy groups around the world. All of this with the hope of growing and challenging myself, as well as participating in away that bares witness my values and intentions. So grateful to be connected across oceans with people I hold dear too. Messenger keeps us closer. Texting, calling, and simply keeping up,… is such a privilege. I have also seen others use it for the opposite. Between Instagram and Facebook, (often stranger to stranger) it is difficult to witness the depravity of human nature around the world. Lack of basic respect and common decency as well as the slow death of nuance in conversation. People forget each other’s humanity and vulnerability. Especially during US election years, war in the Middle East, and other polarising similar seasons — it’s that much more difficult to avoid. When that heaviness is too much, boundaries are drawn. I choose to take breaks from some or all of it.
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2 years ago, ChangeEarth
Customer loyalty
I believe Facebook provides a service to all of their members. What they don’t provide is customer protection and fraud prevention. I was a victim of an unknown perpetrator who gained unauthorized access to my account. He is now doing the same to all of my friends and family. I have tried to fix this issue myself and Facebook admin states that the person who is impersonating me is who they say they are and they will not do anything about it. Everyone that knows me that is a friend of mine on Facebook has reported it and Facebook admin still says there is no issue here. This is kind of scary. Facebook will help you start an account and promote your business on it but will not prevent you from being compromised in any way shape or form. I had to create another account just to let my friends and family know to not give that person using my account any information. That person is asking for money and for information from all these innocent people that have no idea. I hope some how that account gets erased or something before someone I know goes through an unfortunate event with these people.
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7 months ago, H2owitch
Keep switching everything up. Make it hard to manage.
Does Facebook know how hard it is to keep up with changing format and rules? Why is it so hard to find info on how to do stuff (like add an Administrator?) Why do I so often get notices like “Whoops, …try again later”? I even got those messages when placing ads, kept trying again only to find each placement actually worked — and then voila I had a rather expensive ad campaign going — and couldn’t get any refund even tho I sent in screen shots showing that Facebook said the promotion didn’t work and to retry. Why isn’t there a help desk or even a bot to chat with? How about a customer service center? Why doesn’t Facebook go after all those scammers that contact me to say I’ve broken copyright rules and that my account will be shut down? Sometimes I get one every two weeks. (A, I haven’t broken any such rules; B, I don’t think Facebook is going to use an email or website to contact me that isn’t a Facebook address; and, C, it still alarms me and others in my organization). And what about all those folks that now add comments to posts that are really adversing a product. I report them and they continue to show up. And the ads….gosh there are just too many.
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8 months ago, ifuvbkbkfr
Refused to take down the account
Hello my name is Gilbert Martinez, For past 2 years Facebook allowed a hacker to use my old profile that’s been reported multiple time and even by me and I got told that I was the hacker so if you get a video from a Gilbert Martinez that has a couple ticking there you get out with a dog as the profile picture yes that account has been hacked and will send a video saying that it’s not hacked but yes it was and for obvious reason I don’t use hotmail cause majority of businesses uses such but hey shows how untrustworthy the programming really is yeah I may have been under the impression “making money” with certain account was going to help but in the end still get phone calls from family asking about the dumb stuff that I don’t sell and or have let alone. Yes this hacker has all of the pictures and memories I’ve created since I’ve created that Facebook page but they do not have the physical person who pictures they want to steal let alone the account they’ve been stealing over the years. My account was hacked by a mutual friend who’s account went through the same process let alone my little brother. But hoping to think about making another account basically changes my mind but I’m hoping this review can let people know Facebook isn’t what we thought it’s just another generation phase like MySpace.
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1 year ago, Mj08202000
Ridiculous
What a sad state Zuckerberg has lead Meta/FB into. I considered deleting this app about 3 yrs ago when the ads started to overtake my feed. However I thought it was a minor annoyance that I could work/ edit to help eliminate through time and changes in my personal settings. Now I will delete my FB app, because l'm so annoyed with the CEOs behavior. I feel there's plenty of room in the social media world for other apps that might compete with FB. Yet Zuckerberg lobbied hard to bring help Congress build a case to ban Tiktok. This took it too far for me. Seriously, FB has many data privacy issues and is a huge risk for US citizens and our government security. If we’re being honest FB is the easiest place for someone to get hacked. It's even had a breach where Russia tried to manipulate our Presidential elections. Congress should get real about who's really violating the US's privacy and stop lying to manipulate the narrative all for your personal interest. If it's data insecurity, Tiktok has secured our data better than any current US application. So that can't be the problem. We (U.S. citizens) are tired of dealing with a Congress that operates under a misguided, hypocritical agenda, and is one that can be bought by corrupt, spoiled tech CEOs. What we can thank Zuckerberg for is opening our eyes & showing us who not to vote for as our representatives. Good luck Zuckerberg.
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1 year ago, Seriousinquiriesonly
Meh
Facebook's blatant disregard for user privacy is nothing short of appalling. It's clear that the platform's primary concern is not the well-being of its users, but rather the financial gains it can reap from their personal data. Time and time again, Facebook has demonstrated its willingness to exploit users' information for its own benefit, with little regard for the potential harm this can cause. The company's repeated failures to adequately protect user data have led to countless privacy breaches and data leaks, leaving users vulnerable to identity theft, cybercrime, and other serious threats. Moreover, Facebook's opaque and convoluted privacy policies make it nearly impossible for users to understand what information the company is collecting, how it's being used, and who it's being shared with. This lack of transparency is unacceptable, and it leaves users feeling helpless and exposed. To make matters worse, Facebook has shown little remorse for its actions, and has done little to rectify the damage it has caused. The company's half-hearted attempts at addressing privacy concerns feel more like lip service than a genuine effort to do better. Overall, if you value your privacy and security, it's best to steer clear of Facebook. The platform's track record when it comes to protecting user data is abysmal, and it's clear that the company has no intention of changing its ways.
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2 years ago, LeelaaJ
Worst customer support ever!
I’ve had the same FB account for well over 12 years and never had a single community guideline violation. I got hacked 4 days ago and they removed my original email address and phone number and changed my name and photo to a “well known public figure” and also set up a two step authorization with a physical security key so i literally had no way of accessing my account. I followed the necessary steps listed in the “help center” and even uploaded my photo ID and I still could not get into my account. I finally got approved into my account last night only to find out it was suspended due to multiple community guideline violations in regards to the “public figure”. I appealed that but woke up to an email this morning stating my account has been permanently disabled. Throughout this whole process I wasn’t given an opportunity to explain to a human about the situation. You’d think they’d be able to look at the account activity and see that all this happened within a 4 day span. Now I am out of YEARS of photos, friends, memories, and messages because of facebooks lack of a human customer support team. I normally wouldn’t care but a lot of those pictures and messages from deceased family and friends are priceless. If you’re reading this, change your password often and be sure to back up all photos.
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