User Reviews for Zoom Workplace

4.63 out of 5

2.7M Ratings

4 years ago, servhum

Zoom!

What a wonderful way to be together virtually with so many family members, friends and classmates! I love hearing their voices and seeing their faces and home projects, including knitting, cooking special dishes, gardening and children’s artwork. It’s especially uplifting to enjoy virtual parties and classes together. Thanks so much for enabling everyone with a smart phone, tablet or computer to connect so meaningfully with others during our stay-at-home isolation during this apocalyptic pandemic. Your amazing free technology is a reminder for me to send more cards to sick friends, to telephone those who do not have smart phones or computers and to thank all those I meet who work in grocery stores and pharmacies to serve our needs basic needs. Also, I feel the need to send emails of appreciation to celebrate our brave medical workers, out diligent and truthful elected officials, scientists and journalists as well as emergency and civil service agencies and companies all working to protect our nation and fight COVID-19 and the economic havoc in its worldwide wake.

12 months ago, prishaparker

It’s a great app , but..

Zoom is a great tool I used to study with friends, video chat, etc. and used to absolutely love it. It works great with SMS and provides a great alternative to facetime for those that don’t have it. However, the app added ridiculous time limits to meetings and it has gotten to a point where I can no longer use the app productively. They originally only had a 45 minute time limit on group meetings, so once the 45 minutes were over, you’d have to create a new meeting and resend the link. They then continued to add that same limit to one on one meetings which got slightly irritating as it would cut out and I would have to create a new meeting over and over again. While I thought this got irritating at times, the app was still functional so I continued to use it regardless. Recently however, they came out with a new update where you must wait 10 minutes after your meeting ends to start a new one. While I understand that they may want people to purchase premium, it has gotten to a point where you cannot even use the free version of the app functionally. The limits have gotten unbearable and there are many other FREE video chatting apps that perform a similar function. As a college student on a tight budget I simply cannot afford to pay for the premium version of Zoom and am absolutely devastated to have to let go of this previously amazing study tool.

3 years ago, ayancey269

Zoom on iPad Today

Yesterday I spent almost 45 minutes working with a knowledgeable tech mentor who was helping me navigate Zoom on my hp laptop. We finally reached a point where I could get onto the app and up to the point of "Join a Meeting." However, in trying to connect with my meeting today, after 3 failed attempts to get into my meeting on the laptop, a member of the group called me on my iPhone. He used his speaker so I could at least hear, if not see, the other meeting attendees. I then got my iPad, and was finally able to join the meeting - after having lost a full 45 minutes of the meeting! Not only did I miss a great deal of valuable conversation and information, I was lagging behind and trying to catch up the rest of the time! This is untenable! It is frustrating and maddening to be unable to connect with the others through Zoom! It is my understanding that another avenue of connection is being sought. I can only hope that it will be more effective, because due to Covid restrictions, we are at the mercy of technology, and must meet virtually. I plan to try to speak to a Zoom representative today who can hopefully assist me to be prepared for next week's meeting - using my laptop. Who knows what will come of that, or even if I can make a personal connection? We shall see - Allegra Yancey

4 years ago, DeafGuy876

Pretty useful but need to be more controlled by users

For “everyday” practical purpose, it is fine. But there are few things that I would like to see. One is more “set up” feature like allow me to remove “pin” whatever it is. Also allow me to alert the host the problems quickly without have to look through the list of “participants” just today, I discover the glitch which somehow didn’t switch the view to activate participant screen on time it always delayed until someone else decided to participate the meeting. Maybe it is due to Apple, Inc just upgrade my ipad that cause some glitch. I don’t know for sure. It just happen today, in the past it went fine. Also look like there is mid-level curve-learning. And for some reason, I couldn’t consult the instruction manual to help me to figure how the Zoom app work. Update information: there is something wrong with the app in dealing with “spotlight”. It used to be work great till last week where the appear of spotlight always “late” when the participant finished his or her saying for the zoom meeting. It seems to me it only affect iPad users. Need to be fix this. Right now, I’m stuck with gallery view mode to see the current spotlight to listen

6 months ago, MusicToMyEars10293

Last update made Zoom unusable

I am a volunteer tutor. I paid for my own subscription so I could tutor disadvantaged ESL kids. They live 1000 miles away (they moved from the town I tutored them in). We would use the white board all the time for me to teach and for them to also write on and solve math problems or many other simple things we would do on paper if I was sitting next to them. Now the kids can not even find the annotate buttons. They get an error saying only people in the group (or something like that) can share or write or I don’t know what (they are kids and parents can’t help). Sooooo frustrating. Zoom is useless to me now and to them. We have been Zooming for 3 years. Now you add bells and whistles and make it so complicated to do something so simple. I went to website and found very long videos talking about all kinds of permissions and controls and I do not have hours and hours to try to figure it out and then may not be able to tell the kids what to do. I WANT A SIMPLE WHITE BOARD THAT BOTH SIDES CAN DRAW ON. That simple. Like it was. Can anyone recommend something to replace zoom that will do what zoom used to do? (PS: former app developer here that can not believe the garbage that is being put out as apps)

6 months ago, kfdjvstdk. feklj rsg

⚠️¡Please Read!⚠️Software Problems💻, Money 💴, and Lagginess and Glitches.

Very cool and very efficient for my meetings, but if you don’t have an account and you’re hosting a free meeting, you only have 40 minutes and when your time is up, without warning they kick everyone out of the meeting and nobody knows what happened. When a person opens a “breakout room” and another person tries to join, sometimes it will just load and load and nothing will happen. I want to take into account the Wi-Fi. Whenever these problems occur, I know to most likely blame the connection, but 90 percent of the time, Wi-Fi is just fine and it is the software connection. Sometimes, randomly the meeting will kick the host out and no problems occur with host’s internet connection. Pricing plans are out of this world, and I don’t understand cost-wise. I understand the program is expensive, but when income slows, I’m not paying as much as I am now. Zoom is ok for now, but I’d like somebody to take into account what I am saying. I hope for a developer response soon, and I hope they will fix these problems within the software.

10 months ago, Pat10Ten12

Improvements are needed!

Some improvements are needed for example: 1. The Clear history. Their should be a way to clear only certain parts of the history and not the complete field. For example, I take a class that the ID# changes for the winter, spring and summer. I just want to get rid of the old #’s only for that one class. I tried to do that and it cleared out everything. Which meant I had to re-enter all those numbers that I needed to keep. WHAT A PAIN!!! You should have a selection of what you want to keep or not keep without having to clear out the complete history field. You should also add a section where you can put in notes. For example yoga 930 the note would be Jennifer. If this feature is all ready in the app where is it?! How do I get access to that feature? I can’t seem to find it. And this is something else that should be added. When you come out with your next upgrade can you please consider adding these features in? Thanks. P. Tennyson

11 months ago, Dharma Brat

10 Stars - Zoom coped with COVID demand - incredible achievement!

We need to recognize that this corporation managed to expand its app to meet the sudden demand that emergency COVID quarantines created. How many groups could have met and sustained services with that kind of increased demand? I believe part of that was done with leasing bandwidth from other web entities but think of the huge increases in exspenses,staffing, especially technical support. They changed our history - what would the COVID quarantine have been like without all the business meetings, family conversations, ability to see and talk to our doctors and COVID-infected people? What about all the legislation, worldwide infrastructure and services that were able to go forward aided by Zoom? Yes, Zoom has become a part of our daily lives and it’s easy to take Zoom for granted. But during the crisis of 2020 and ongoing distancing in 2021 and 2022 these people worked hard, smart and saved many of us from the crises of isolation. Thank you, Zoom.

4 years ago, Seattle Day

Updated: Continually needs deleted/reinstalled on iPad Pro

Updated review Sept. 5, 2020: I have figured out a workaround to my problem. This app does not handle “Sign in with Google” well when a corporate account is being used. The workaround is to remember to SIGN OUT of the app before you close it, then the next time the app is opened you go through the two-step sign in process again. The app always asks for permission to sign in with Google, so I’m thinking this is what the app is not handling correctly? Can’t the app be made to remember the prior authorization(s) when opened? -1 star for this inconvenience. — Two stars because it works as hoped when it works. New 2020 iPad Pro 12.9”, bought for use with teaching this fall and Zoom support. App will only work when first installed from App Store and signed into my district account. When a new Zoom meeting stopped and app closed, later opens to spinning wheel on iPad and will not allow joining a new Zoom meeting, etc. App needs deleted and reinstalled from App Store to open again correctly. Will update review if app fixed or iPadOS starts playing nice.

4 years ago, dtrewdchejdbdhjdidb

Zoom is awesome

Hi there! I was reading the comments and reviews the other day, and I was so surprised by what everyone was saying. I mean to say is ppl rated zoom by only 1 star when it deserves 1 MILLION stars!!!!!!! I absolutely LOVE this app! Creating a waiting room was a brilliant idea and sharing screen is also brilliant!!! Me and my friends use zoom very often during the pandemic, we often lock the meeting so to those who had unwelcoming guest put a waiting room and lock the meeting. I know everyone has different experiences but I believe zoom is what so ever amazing !!!! Keep it up!! One thing I wanna say is I want to be able to request to the host to be unmuted, like when the host mutes everyone and I would like to say something and be unmuted, I would like to simply press a button that is called ‘request unmute’ and on the host’s screen a something pops up that says I wanna be unmuted. Thank you so much for keeping me entertained and busy and excited. Now I’m hooked onto my friends during coronavirus. Thank you so much!!!!! Thank you, Ur #1 fan!!!!

2 years ago, aaaaaaaaasdfhjklby

Zoom

I mean, zoom is awesome, duh! I highly recommend downloading this is for your meetings especially just getting on with each other and having fun. A update that I don’t like so much would be the pro plan. The pro plan gets 80 minutes because each meeting in normal lasts 40 and it gives you another 40. (I’m not sure if this is accurate it’s just what I think). But it has the upsides because it has its very own chat! And you can have your own nickname. Kids use it normally as long as they are older then 6 or 5? Don’t correct me. Anyways, this app is pretty cool again because they really put hard work connecting you to your friends and family. If you download this you’ll just love it and want never to delete it. One time, (since COVID 19 is happening) I was with my class doing this and it was so much easier because I could keep them on mute and much other stuff. I also liked the backgrounds you could put on it. End of my Review, Zoom is awesome.

5 years ago, JennyTN13

Fast & easy

Had an app developer for a different app set up a video call time to ask opinions on a new service coming about one of my medical conditions. I hadn’t even heard of Zoom before, but when FT didn’t work, I quickly downloaded Zoom & it took zero time for us to be able to view each other’s screens, which was more imperative for her, but her being able to share screens with me that were still in development was extremely easy! Once I figured out to unmute her (a default setting, at least in my case), it was so easy to use, I didn’t need a tutorial or anything! It was a last minute, phone hook-up problem that I didn’t take time to read about the app or even see if a tutorial was there (I’m sure there is). So VERY easy to use, point & click & I was able to complete helping them, they being in Singapore & myself in eastern USA! This video chat could possibly be beneficial for millions of people, literally! Thank you, Zoom for making this happen! Would definite recommend this to others!!

2 years ago, blugrsvt

I cannot find the words to express how grateful I am…

I am the survivor of an attempted murder by an active shooter. I now live with one bullet in my back and many pieces of shrapnel in my chest that require monthly doctors visits. This application has made this task so much easier and I cannot find the words to express how grateful I am. I live on a very fixed income and would not be able to afford this platform. The fact that I am able to access this without having to pay is so very generous. 5 star rating as this application has been easy to use and reliable….every time. And you needn’t be a “computer genius” to use this either. I was born in a time when the idea of the internet was totally unknown. To have the freedom to visually meet with others without having company or to leave your home would’ve been seen as “crazy” or “impossible” but here we are. For better or worse. This application, ZOOM is all for the better. Thank you ZOOM Team. Truly & appreciatively, Ian

3 years ago, Oreo cookie fan

Meadow S best friends with Lilly W

I think that zoom is great. Especially the new software update where you can for example have a slice of pizza on top of your head. Or 3-D goggles that aren’t really there but it is just a filter. You can also have a red and white checkered pattern bow on top of your head and you can have a shark mouth. It is really cool. I only have one complaint about zoom. When I try to do a virtual background, my face goes into the background. What I mean by that is when I had a solid purple background, my face was just a purple blob. You could still see my hair but you couldn’t see my face and the details. I do appreciate zoom and how it has helped us in the viciously boring corona pandemic. I think zoom and Bing it it is awesome. I also want you to understand if you are reading this review is that you can only have the pizza slice on top of your head and the red and white bow if you have the latest Apple software update on your iPad. iOS 14 or something like that. I know that this is getting really long but I want to give every single detail. Zoom has a chat and you were able to raise your hand. You are also able to put a heart or clapping hands or a thumbs up or a surprised face or a crying face or a party popper on your screen. You can also do a virtual background even though it doesn’t always work perfectly and you can also which is the best part talk to your friends and or family. I think that zoom is awesome thank you.

9 months ago, 23Mamabear

Zoom A Great Experience

My Zoom experience has been very good for me, and I’m happy to have been able to use zoom because I live in a rural area. I don’t have to drive over an hour away to my appointment. I can visit with my physician over zoom. Zoom is a great application to help you navigate through your own personal experience with your physicians on a personal level without having any interruption. You can actually visually see your doctor, and experience a true professional medical approach to your appointment. I use zoom most of the time as it is more efficient for me, and also provides me with the opportunity to be able to see my providers at home. Being a person who has disabilities, it is very difficult for me at times to get around ,so zoom meetings are very important. Overall, zoom is very helpful for people to have access to use for different types of activities that they want. It’s a great application!

3 years ago, OhGrate1

Negative stars would be amazing at this rate

Don’t bother downloading this app. Just because they send automated meetings, doesn’t mean they could do it again. I contacted them and asked what is going on. And they said “You’re having problems with Zoom.” What a waste of time that was. Not how I want a contraction to look like. Instead of trying to fix the issue and actually reading what the problem was, they immediately blamed it ALL on Google and threw it right back at me. When contacting them the second time, I explained to them, again, what the problem was. Hey, it’s THEIR web site issue, not a Google issue. Very inelegant and decentralised, they try to make the best out of it. I contacted them a third time (which actually was a 3rd email) and they pay for Google’s fault. Not cool. Absolutely decent. Some service you have. Zoom is notoriously cheap and treats its employees. No wonder they treat viewers the same way. They don’t want to fix the problem anyway. And to have a nice day. Their answer to me “same to you!!”. Wow, guys. So don’t even bother downloading this app just because they have attorneys. Lets hope your paying attention Zoom.

4 years ago, reallyawsomegirl

Amzing! Suggestions though

This app is amazing! We use it for school, and it was my Grandma’s Birthday, So that was really cool we could talk to each other during this really hard time. I Have a few suggestions on how to make the app better though, when ever we share screens, my brother tends to draw and scribble all over it, is there a way you can add a “ Disable Drawing” button or something? And also, whenever you exit the app, The zoom meeting is still on, that’s great but you can’t see the person behind the camera, again, my brother takes advantage of this, and mutes himself, and uses the time to play! Could you please make it so, whenever you exit the app, like Disney+, It shows a little box with the video, and you can still see the person. I’m making these suggestion because I don’t want my brother to fail at school, And I’m sure that other people have this problem too, mabye not these exact problems, but mabye similar ones. Thank you in advance, This app is absolutely amazing!

2 years ago, ShawnH23

Zoom has perks but one flaw or maybe two

Ok so I’m not sure if my review came listed so I’ll try again in case it does not show so here we go I got zoom a while ago I was introduced to it and I liked and plus used it for when I had meetings with my job coach and when Covid-19 messed up family gatherings and visit and caused a lockdown so I introduced my brother to it and he uses it same for my friend Matthew and there is a few flaws in the way one of them is the call meeting limit for those that don’t have the whole zoom plan and apparently I am not pleased with having to make new rooms over and over again everytime it’s close to the limit waste of my time second is I want to find the option to go to the full plan on the mobile app but where is it???? I can’t seem to find it at all please for the love of god add it to make life easier for mobile users that would be a big help. Appreciate the app but if those can be fixed I’ll consider a more suitable review in the future. Thanks

4 years ago, RCAAS

Thank you!

Zoom has been a life saver for me during the stay at home order. Your video platform has allowed me to continue working from home, supporting teachers and students in our transition to remote learning. It has also kept me connected with friends and family. My brother has special needs and my parents are currently his caregivers due to regulations at his supported living home. He has had a very hard time the last several weeks because he just cannot comprehend why we have to stay away from other people right now. He misses his day program, his roommates, his bowling league, and even doctor appointments, not to mention our very large family gatherings. I created a schedule of daily Zoom sessions in a Google document with a recurring meeting Zoom link and shared it with family and friends, who use the document to sign up for times. Since starting the daily chats, he and my parents receive the social and emotional support the so desperately need. So again, I say “THANK YOU!”

4 years ago, Jessica SG.

Family Reunion

My cousin had the most wonderful idea! She asked all of our very small family - her mother, her two brothers, their wives and grown children - and her one aunt who happens to be my mother. My mom asked me, my twin sister and our grown children to also be a part of the zoom phone call. All together 11 out of 18 people were able to participate. The others were working. It was so much fun and such a joy to see my cousin Abby, the cousin whose brainstorm it was in the first place. We see each other once a year, if that and we always really love our time together. Today was so special. In this time of isolation from everything we know on a daily basis, our coworkers, our friends, our neighbors, our trainers, our grocers, our cleaners, our housekeepers, our landscapers, the people in our life that we take for granted that we will see every day, it was such a comfort to see our real and actual family. Thank you to ZOOM for enabling us to make it happen and thanks to my cousin, Abby, who I love so dearly.

4 years ago, maureen Serenity

Grateful to Mid-Nite. New York

The Mid-Nite has helped me so much. Here in Massachusetts, nothing is totally open for Aa meeting. I can’t talk to friends and family. Just my 3 daughters. Thank God for them. Also the treatment center I went to in Delray Beach Florida. Reco. The best thing I ever did. Great support system there and with Mid-Nite. I have severe insomnia. I stay on for most of them all night. I feel very lonely. I live alone and have ptsd. I know I am not supposed to fear. I did my steps. I do meditation and other tools that Teco taught me. Being with you all stops my fear that someone will come in my apartment and attack me. After I am done with your meeting I feel back to safety. I don’t know what I would of done with out you. I have 10 months sober. Thank you so much for continuing your zoom meeting. 🙏🏻🕯🌻. I tell everyone at my zoom meeting at Reco about your meetings Incase at night they need to talk. I highly recommend it for everyone! All ages! I love it and very grateful to all the host, volunteers . Please never STOP! Your great Mid-nite

4 years ago, LadyDiNana

Love it but Fix it please!!

I love how easy it is to use and its been a lifesaver for families and businesses during these difficult COVID days. However, I just used it on my computer this morning and it was fine. After my call, it said there was an update so I downloaded it and then tried to use it again this afternoon for another meeting and it wouldn’t give the sound!! What happened?! Overall, its truly been a great tool for our social distancing and perhaps it will be used more now that people are used to it. It is very easy to use, even for those who are technologically challenged. I ended up using my iPad for the afternoon meeting but had wanted to use my laptop so I could see everyone and on one page. With the iPad, you have to swipe to see whomever you can’t see from the first page of 9, but it is a little disconcerting because you always see 9 people on a page; not 9 on the first page and then the remaining on the next page, which I would prefer. But again, it does work overall for meetings and is very easy to use.

3 years ago, La Vonne Vincent

Your app has allowed us to keep serving God

This app has given our organization the opportunity to never miss a beat from day one of the quarantine we have met world wide to get our spiritual feeding through this app. Jehovah God has blessed us with so much spiritual food so I know God has guided us to your organization to keep the source of our spiritual meals flowing. Thank you for being the company you are and fir making the isolation bearable because of all the nuggets of nourishment about Jehovah God, His Kingdom and His son, Jesus Christ who died for all of faithful mankind. We have the commemoration of Jesus Christ’s death coming up so if you get a letter and you would like to attend just reach out to the person who sends you the invitation and they will give you the meeting information fir your area. Your app has allowed many of us to join meetings in other states and country’s we would not normally get to visit and hear the spiritual food. Thank you and keep striving to enabl people to come together. La Vonne

4 years ago, Renata Reindeer

Awesome...but, it has some disadvantages...

It is a very useful app for online classes and work from home. I use it for virtual school since were all in quarantine and I like the idea that there’s a host and the host can control everyone (it is a very useful thing for the teachers). I also like the virtual backgrounds ,the raising hands and all the little things you can use while your in a meeting. I also use it to make group chats with my friends and its really fun! I really recommend this app...but, there are some disadvantages. Sometimes it lags horribly and no one can understand anything the person who is talking saying. There is also a lot of background noise if the person who is talking has a lot going on at home. I’ve also heard a lot of people say that it steals your personal information and strangers can get into a meeting. It hasn’t happened to me so I can’t prove it right or wrong. I still recommend this app to anyone who would like doing group chats with friends or have meetings about work at home! :D

1 year ago, Long tall Sally 111

Landscape mode

Please support landscape mode for this app. I would gladly change this one star to five stars if and when you support landscape for iPhone. I used to have a Samsung and had landscape. I am very disappointed my new, state of the art iPhone that everyone brags about can go landscape in your app. Can you fix this? Update: After some research, I believe the problem is with the new Apple iPhones because they used to allow landscape on their home screen but do not allow it anymore. There was a discussion on zoom community that shows people complaining about this in 2021 and it still has not been fixed. My warning for users is be careful buying iPhone because Apple took away landscape and is trying to blame zoom. I would have bought a different phone that doesn’t restrict landscape mode as Apple has done. Sorry zoom developers. I hope Apple gets enough complaints to reinstate landscape mode.

4 years ago, jhutch12345

Great App! Would recommend it to anyone.

I have been using this app for a few months now. I’ve been looking at one star reviews, and I noticed some of these may not be the app, but the personal device or internet the person is using. It works on many platforms, so it really doesn’t limit you when it comes to accessibility. The chat you can use during meetings works amazingly well, and the app allows you to privately chat with one individual person. If you’re the host and you don’t want people privately chatting with each other, you can turn that off in the chat so that all messages are sent to everyone. The only thing I personally don’t like is the time limit. Other than that one thing, the app is great if you run a club or just want to chat with friends. Zoom also allows you to have a password set so that random people can’t put random codes in and join the meeting. And if your school uses chrome books, works great on those.

4 years ago, Sew-er

Zoom has been fantastic to “meet in person” during this challenging time

My husband and I lead a weekly Small Group Bible Study in our home. When the stay at home was put in place we did not meet for two weeks and so missed the study, fellowship, and “seeing” everyone! Zoom has been a wonderful way to meet each week! We are 77 and 81 years old and our group is also made up of Seniors and one lady is blind so many would think we are “too old” to be able to use this type of technology however in spite of the age factor and the fact that we all have different devices, Zoom is very easy to download and to host. Thank you! I also enjoyed hosting a birthday party for my husband’s 81st! Three of our children, ten grandchildren and six great-grandchildren were able to attend thanks to Zoom. I also like that I can search on my phone for answers when an attendee is having a glitch and can chat the help to them. Thanks Zoom! Sue Hausmann

3 years ago, auoso y ucucuuchalwfou

Still not great..

It’s hard for me to believe that after a year of everything being online, the leading video meeting platform still has some glaring issues on iPhone. The biggest issue I have is the fact that you can’t hear someone’s shared screen audio unless you are looking at their screen. If you swipe to look at 3 faces at a time (another limitation that doesn’t make sense to me - there should be an option to see more people in smaller boxes), the sound of the share cuts out. If you swipe into safe driving mode, the sound cuts out. Pull down your notification center or control center, look at your home screen, lock the phone, everything causes the sound to cut out until you return to look at the screen share. What baffles me is that none of these problems occur if only sound is being shared with not screen share, you can hear it anywhere just like someone’s voice This seems like an unnecessary limitation (or an awful glitch if its unintentional) and I hope it gets fixed eventually.

2 years ago, Junior1h

Student debt

Calls such as these, are more beneficial than anyone can say. Informative and effective in rallying the troops, and giving us direction as we work through this together. Like soo many things, we often times feel like we’re alone, example mental health or employment. But, in actuality, others are experiencing some of the same issues. SDC has hung in with this crisis from day one. I’m a senior, and we’re on a fixed income. We’re doing the best we can paying the private loan but we would be devastated even more if we had to go back to paying on the $100k+ federal loans. Thank you SDC for all your help. The call was great! The calls are always great! We just need the President to act on his campaign promise. I would hate to think that our hopes and our votes based on those promises, were for not. Just another wasteful act in our lives, but, you can’t say we didn’t try! MARCH ON!!!

7 months ago, SarahRG2002

Never, ever works when you need it to.

This app is essentially useless, because when you actually need to use it, it never works. Not with high speed internet, not with 5G data, nothing. I just had a job interview get completely ruined because this app wasn’t letting me sign into any accounts, even though I had tried with both wifi and data that were working fine on quite literally everything else. I even tried to make a new account with my apple ID and some foreign characters along with some numbers popped up in a warning box. Then I tried to just make a new account with something else and after entering my birth year, it said “Sign Up Failed”. I’m an adult, there’s no reason my birth year should cause signing up to fail. Let’s leave Zoom in the pandemic and let another app take its place, this is not even within the first 20 times this app has horrifically underperformed. Not sure why this is everyone’s go to, but i think it’s time for some other company to enter this market because clearly Zoom has gotten too comfortable with their severely below average services to be useful anymore.

3 years ago, Blahbadeeblahblahh

Not business friendly.

This is the worst meeting platform for businesses with 1,000+ employees at mass scale. The integration is poor. Zoom developer team has failed to think of user experience for business users. Business users are too busy to type in passcodes three different times, between call-in versus app voip, and mobile to computer. We’re all too busy and running around and can’t be in front of our computer all day to log into a call or wait to be admitted. We need to be on time for meetings and jumping from one call to another and the time it takes to go through the zoom security protocols between phone or computer is time lost for all the meetings we’re trying to attend at the corporate level. This app has failed to meet our business demands. This company needs to learn from the Webex platform that has seamlessly integrated into our business environment. This review also goes on our company intrasite which will help guide senior leadership in rethinking the value of this investment. Which, (fingers crossed) they will realize was a BIG mistake and we will be returning to a more business focused platform.

4 years ago, sweetpotatofries11

It is a great app overall but it is glitching badly..

It is an amazing app that I use with my friends and family. But there is two problems I am going to discuss and/or need fixing. First off, when the other person is sharing their screen, the screen they are sharing is very glitchy and choppy. That could use some fixing. Secondly, I tried to share my screen but it wouldn’t allow me to so I kind of gave up and went on talking. When I ended the call and went on with my business, this notification that said “Live broadcast to zoom has stopped due to: Attempted to start an invalid broadcast session” every where I clicked. If I went on my browser it popped up. If I put in my password to my device it popped up. If I went on anything on the same device that notification popped up on my screen. I’ve tried to delete the app but even though it was deleted it still came up. No matter what I try it still comes up. Searching up for help doesn’t work either. This is a big problem for me because it’s getting really annoying.

4 years ago, Meoweystar

From a student standpoint

Okay, so I had to get zoom because the device I was using died. But overall it’s fine, but for the mobile devices when our teacher shares the screen, we can draw on it and not on the computers! Also it’s glitchy, and the fact is that I have to use it for a while now. I’ve been seeing ppl but one star cuz they want this app to be deleted, but I think it’s good for non school purposes like contacting your friends who have a different phone than u ( ex. Apple and Samsung) can FaceTime. But pls take away the draw button on the mobile version Update: so I had a meeting and when the teacher unmuted us I was muted and a few others and on her screen we weren’t muted! But try harder but still good app Edit: so a recommendation is that the host (if they have chat on) can decide of which ppl can use the chat. (I’m just using random names here) like Tobias can use the chat while Patty can’t use it. (Again no disrespect to anyone reading this named patty or Tobias) cuz this one kid kept spamming me and I wished that he wouldn’t be able to use the chat..

4 years ago, gMuM5

Not informed of “upcoming” upgrade requirement

I am a paid, licensed Zoom user and get on Zoom daily. It has been very helpful in staying connected through Zoom meetings. This morning, however, when I tried to join a meeting, my attendees couldn’t hear me. After several attempts to solve the problem, I got a message from the coordinator who helps us with problems. He explained that all groups were having problems, and he had found out about the upgrade. I searched on Zoom on my laptop and happened to find the upgrade link in Support. My laptop should now work, although all of our attendees have left the meeting. Hopefully tomorrow I can test the upgrade. Now I have been trying to find the same download link on my iPhone Zoom app, but there is no Support button that I can find anywhere. When I was in Support on my laptop, I read that this upgrade needs to be complete by May 30. I hope that I can find the upgrade for phones so that I can help my attendees to complete this upgrade, which I think they may also need to do.

4 years ago, Tribble Mama

Gallery too laggy to use on an old iPad

It’s a very useful app in this age of COVID. However, with the last update that let you view 16 people at once in gallery view on iPad, my old iPad gets super laggy. My iPad mini is over 6 years old, so it is slowing down. But I’m sure I’m not the only one. I’ve tried to find settings I can change to change it back to view less (like the options on computers to limit the number of videos shown at once), but I can’t find any such setting. I like the concept, it just isn’t practical for older iPads. The app: videos, including my own, and controls lag so much. Even audio is choppy. And when I go to swipe to other pages, it takes a few seconds, and all the videos black out a couple times before it switches. It makes gallery view useless on my iPad. I would much rather use my computer, but I don’t have a camera or microphone there. So if I want to participate, I have to be here, and only on speaker view. And I don’t feel as much a part of the meeting as when I can see more than one at a time

3 years ago, theretherebear

Zoom is great user friendly software

Zoom has done a good job in providing user friendly, easy to use videoconferencing. I think it’s secret is the minimalist icon based controls. Video is such a data rich medium to begin with so the simplicity’s of the PPP zoom app allows users to focus on the material being presented without a million different options of menus. After selecting the zoom meeting link, Shazam!, within seconds I’m inside the meeting. Love it. Only thing missing is more backgrounds. Or the ability to easily make one for yourself. To be fair, I mainly use zoom to join meetings or ‘rooms’ created by others. I have no idea how easy or complicated it is to create a room or meeting or manage a meeting with multiple rooms with a smaller subset of the larger meeting. So to be clear my review doesn’t cover those process. But from the experience of just an attendee, it works well.

5 months ago, danglazy

Fabulous Technology, Poor Administration

I love Zoom, and I use it regularly. Most of the time, despite all of the changing weather patterns that are going across the United States and the world, it works very well with good voice and visual quality. My only disappointment is that they ran a special for $99 to have Zoom Pro and when I signed up it simply wouldn’t go through; wouldn’t process the payment—wouldn’t process until the next day when the price was up to the regular price of $150. Interesting that their credit card processing would not work while the special was going on, but seemed to work perfectly as soon as it went off. This is the kind of lack of integrity that I never expected from Zoom and do not receive on the technical side. So I guess I’ll just keep using the free version— it is a great gift! Thank you, thank you, thank you!

4 years ago, Purplxd

While coerced into separation, Zoom Connects

I feel thankful for the Zoom app because of the social and even emotional and spiritual connections it facilitates under the difficult circumstances of Covid19. It is a blessing from heaven to be able to continue connections with others through this group meeting app. Separation will never win over, so should this app ever fail, another will replace it, as I know in my heart that the powers of heaven will prevail in keeping people connected for a Purpose no adverse circumstance can overtake, so we can take courage and comfort in that assurance. I believe this app was created as a preparatory premonition to which adversity we have been subjected. I acknowledge God’s hand in all things and hope others will consider it, too, as that will open the windows of heaven, allowing the talents about us to be used for good, such as this inspired app. Never underestimate the power of little things (choices), as there are no little consequences.

4 years ago, chosenvessel7

Business owner Tonja Lee-Jordan

Zoom is a great opportunity to hold business meetings and share new opportunities for every individual. The world has experienced major changes which requires major changes in our every day livings. I have the opportunity to show presentations regarding ownership and part time income for people looking for a change in income, dreams, provision for choices and a road map designed just for them. Every situation pertaining to life is different for everyone but those things which are essential can be provided by changing your mindset and work ethics. Zoom gives me the opportunity to be in more than one place at the same time connecting with winners such as myself. I would love to share with you the opportunity that changed my life with zoom and a made up mind for any challenges I am having to face. Please join me at changing people lives on daily basis.

4 years ago, UMAppleMan

So far, so good...

The only thing that really puzzle's me, is that I only use Apple products, so on my iPhone, iPad, and iMac, I expect this app to want to use my Address book which is filled with all my friends and contacts. I do not use Facebook, or Google, or anything else to store my Contacts. Seems to me they need to consult with Apple Support on how to do that, but it has not happened yet. Please fix adding Contacts so that I can use my devices as they need to be used. As it is right now, I cannot add contacts from the services they asking me to use. I did forget, I am an iOS, iPadOS, and MacOS user, not Google or Microsoft, or anything else. There are no In App Purchases for what you call Pro accounts. We only use this for church services and would need 70 minutes most of the time. Make it possible to upgrade with In App Purchase, or at the very least allow the purchase of minutes for what we need. Have tried to find out how to upgrade, but the app doesn’t allow it.

4 years ago, JinqiaoJude

Awesome 100 person chat app!!!

Quarantine has been made easier by Zoom group chatting and meetings. I’ve been able to work, keep in touch with family and friends, take my guitar lessons, keep up with my children’s tutors, go to church, catch up with everyone in the choir and sing for mass recorded through zoom. Thank you Zoom. Just a note though...please make sure you work really hard to fix any “hacking” that seems to happen with systems such as this...because if you make Zoom extremely secure then I know Zoom could very well replace Skype—which is awful now by the way—but you have to make security your number one thing on your list okay?...I’m sure you are, but please don’t end up like what Facebook has gone through and is going through. Good on you though for collaborating with your genius teams and creating an App that has truly helped during Covid-19 and bringing us all together. Way to go Zoom!

4 years ago, Zooma Zoom Zoom

Phone number and password are entered on different screens😐

I wasn’t able to sign in from the link I received via email. I downloaded this App and then requested the phone number and password from the host. After you enter the phone number, the next screen that will generate is where the password is required. I felt Leary about hitting the next button from the phone number screen, because so many Apps out there, kick you out or send you to an error screen with one little misstep. If Zoom where to add that the password will be entered on the next page, then I would give a four star rating. For me Five stars would be a perfect easy use of the App. Very few Apps out there are five stars. Users seem to give five stars without really thinking about what a review is about. It’s about the next person who is doing something that is important to them. The same goes for one star reviews. Very few Apps out there are one star. One little aspect that someone doesn’t like while using an App, shouldn’t automatically be one star.

3 years ago, maddieistheboss

it’s good but…

for online schooling my daughter would Zoom. sometimes, random times of the day, during her classes she would be downstairs. i would ask her why and she would tell me that it’s not allowing her in the meeting. she said she contacted her teachers and they said she can skip but she needs to make up the work. i would sit with her at the table from 1 pm when she got out of school to 8pm once we were done doing work. she would complain on how she needed to be in school and i of course agreed with her. even on our vacation to florida we tried it at the hotel and it still wasn’t working. i would send her over to my fathers house during the school day to see if her zoom would work there. nope. tried multiple ways of getting her on the meetings and it wouldn’t work. this isn’t seeming like our problem. more like zooms problem. zoom works for my husband and i but not my daughter. luckily my other daughter is already in college so we don’t have to worry about that. but still, zoom will be a no-go for me. rather be using facetime.

4 years ago, Thunderguy77

Administrator has too much power, and chat could use update 👍

I love this app, but I feel like the administrator has too much power. I would love it if you would improve the terms of service and add something to make the other users aware when the administrator is doing something like recording you. Another issue I would like to address is the audio problem. High quality audio is very important in something like a meeting, especially if you’re showing a video or doing other things. But I feel like the audio is not really as good as it can be. Device interference sometimes causes loud noises, but that’s not really your fault. But I do feel like there’s weird noises in the back, and I think it’s the app trying to block out other noise. If you could remove that, or add a switch to turn it on or off, that would be absolutely amazing! Otherwise, the app is very good! Thank you for providing this app for the world, espiecially during these tough times. 😄

4 years ago, Gracie Mammy

Love this app!

Zoom is the perfect way to communicate with friends and family. They have a chat feature so you can talk to your family. You can also video call them and see how they are doing. If you don’t feel like getting on video, you can call them using Zoom Phone or turn off the video option on a video call! With the cool features of virtual backgrounds, whiteboards, and more, Zoom has allowed my friends and family to meet up during quarantine while staying safe from a distance. It is also great for professional work environments. Zoom has allowed so many businesses over the past couple months to meet up with a non glitch platform to talk about their business issues. I would definitely recommend getting this app. It will change your life forever! If there was a ten star option, I would choose it. I don’t have a single complaint. Thank you Zoom!!!!

6 years ago, Eddie Corbo

Horrible Audio... Horrible

I’m blown away at how many people say they think the audio is good. Technically, the audio is crap. If you look it up it is one-third the quality of a normal mp3. That is literally the same quality as a payphone. On top of that, they add effects to remove the background noise. This actually makes your voice sound worse, not better. By removing any noise, it also removes parts of your voice that make it sound clear. In fact, the only real time you want to remove background noise is when there’s lots of noise happening in the background. Like at a baseball game, or a crowded street. But if you’re having a conference in those environments, you shouldn’t be in a conference. Instead, Zoom places all the attention on that possible situation, killing the clarity for the situations where most people use Zoom: In a quiet office. Zoom. Please, please, please improve the audio quality. You advertise HD Voice, but the quality is abhorrent and unlistenable. You are doing your customers a disservice. Otherwise, it’s a great app.

4 years ago, JaiVOSB

Very decent overall

Certain Snags with the app and glitches, and sound problems, and if not great access to internet it does Not work well. Then many different things to learn in order to properly view meetings. It’s just so much stuff at first, but then since I’m only viewing meetings it is easier to navigate with just the most basic settings. Our church has moved to zoom Sunday meetings for immune compromised members and those who simply want to stay safe from this pandemic. Just using the link provided, clicking on it, and choosing the right options for that meeting, (like video or sound on or off that time.) That’s very simple for me. The church had technical difficulties for the first month or two but now it’s like clockwork. I greatly appreciate this app because I am able to participate in church more frequently now and if not able to go to the physical building I can view from wherever I am located. It’s been a blessing during these difficult times.

4 years ago, blooperbeeps

Great App! One Suggestion Though...

My family and I have used this app for several months and it has covered most of our needs. It is great to be able to see and share with our extended family and friends during these times where physical contact may be limited. For that alone, it’s worth rating this app 5 stars. Still, there is one definite improvement that I think should be made. Please implement arrows or scrolling buttons in the Gallery View of Zoom video conferences. As an iPad Pro user, I am unable to “scroll” through the Gallery View using my Bluetooth keyboard and Mouse setup without having to manually touch and swipe the screen directly. Adding a arrow or other type of button would allow for easy viewing or scrolling of members of the video conference without disrupting the convenience of using the iOS trackpad/mouse support. Thank you.

4 years ago, Teacher123231

ZOOM: the best so far

I have just began using Zoom for cloud meetings. Compared to Skype, I find Zoom much more stable and of higher quality video presentation. Larger meetings must be organized in a better way as this is more a problem of group organization as opposed to the actual Zoom software. A bigger group must be organized in order to functionally use the zoom platform without problems. I really like the whiteboard and screen sharing aspect as it is simple, intuitive and easy to use especially with my iPad Pro Apple Pencil. There is always room for improvement, but as for now, Zoom is the best. With Skype, I have complaints of poor screen quality even with gigablast internet (300-1 gb/sec download speeds). I just wanted the truth to be presented about the online software. Zoom is presently the best and deserves more credit than a single star! It works well!

5 years ago, tieerob

A disaster

I had to use this app for a job interview last week, and it did not work well. I had set everything up in advance, practicing with my iPad, my MacBook and my iPhone, just to be safe. The 20 minute call was supposed to be at 1:10, so I pressed the connect button at 1:09 and got a screen that said “launching”. Three minutes later it still said launching “. So I disconnected and tried again - and get “launching”. Now I’m five minutes late for the 20 minute interview. So I switch to my iPhone which makes the connection instantly, but I only see video for the first few seconds of the call, and the audio is only at the minimum level with no option to make it louder. The black screen kept switching back and forth to one with a green icon of a telephone, still with very minimal sound. So I spent the last 12 minutes of what was supposed to be a 20 minute interview across the country with no video and the need to keep repeating questions back to the search committee because I couldn’t hear them. I may not have gotten this job anyway, but using the Zoom app certainly eliminated any possibility of me being considered for the job.

Description

Reimagine how you work with Zoom Workplace, an all-in-one, AI-powered collaboration platform that combines team chat, meetings, phone*, whiteboard, calendar, mail, notes, and more. Use Zoom for iOS with any free or paid Zoom license. STREAMLINE COMMUNICATIONS WITH A SINGLE APP Schedule or join a video meeting with a single tap Share and annotate content during meetings Chat with colleagues and external contacts Place and receive phone calls or send SMS text messages* KEEP PROJECTS MOVING Brainstorm on virtual whiteboards Receive automated meeting summaries with AI Companion* Follow up after meetings and share files with team chat Create and share editable notes Use your existing email and calendar to schedule meetings WORK SAFELY ON THE GO Stay focused on the road with Apple CarPlay support Customize Siri Shortcuts for hands-free voice commands Keep your data secure with enterprise-grade security and SSO* BOUNCE BETWEEN LOCATIONS Move a live meeting or call seamlessly between devices with a single tap Turn on virtual backgrounds to look more polished Start a Zoom Rooms meeting and share content* Multitask with Picture in Picture on iPhone or Split View on iPad * A paid Zoom Workplace subscription or other license may be required to use certain product features. Upgrade your free account today to start gaining these benefits. AI Companion may not be available for all regions and industry verticals. Some features not currently available across all regions or plans and are subject to change. UPGRADE YOUR FREE ACCOUNT TO ZOOM WORKPLACE PRO Host unlimited meetings up to 30 hours each Record meetings to the cloud (up to 5GB) Assign meeting co-hosts and scheduler Automate key tasks with AI Companion Your Zoom Workplace Pro subscription will automatically renew unless you cancel at least 24 hours before the end of the free trial or the plan billing period. After you start your subscription, you can manage it from either App Store settings or iOS settings. The amount charged to the payment method in your App Store account will vary by the plan you select and your country. The plan price will be displayed before you start your free trial or confirm your purchase. We’d love to hear from you! Join the Zoom community: https://community.zoom.com/ Follow us on social media @zoom Terms of Service: https://explore.zoom.us/terms/ Privacy Statement: https://explore.zoom.us/privacy/ Have a question? Contact us at https://support.zoom.com/hc