5 months ago, jroseff
Good features, but frequently disconnects from devices and becomes non-responsive
I would have given this app a far better review — it has many very useful features for an app like this — but the one I use the most, "headphone mode", very frequently does not work correctly. It will more often than mot work for an entire move/episode of a show, but whenever the program ends, it will almost invariably stop working. Switching back to the Roku app will yield only a completely non-responsive remote screen. All other components of the app will be nonfunctional in this state, too. Force-quitting the app and restarting it will *sometimes* fix the issue; more often than not, though, it won't, because the app says it can't find the device it was literally just connected to. This leaves the TV/streaming stick without audio as well, and trying to quit whatever app I am using with the physical Roku remote will result in a black screen, and apparently freezing the system. As Roku is a closed platform, debugging/diagnostic tools are not available, so this necessitates a TV/stick reboot. Obviously, this is not desirable behavior. In fact, it is annoying enough that I actually wrote an app review: as a beta tester for many, many products, I usually don't, because I can privately submit a bug report. Unfortunately, this is not so with Roku; I applied to their beta program eons ago with no response, leaving me no choice but to make this public.
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